Today, more than 80% of global shipping involves containers. They're packed with everything from personal storage items in dry containers to heavy machinery on flat rack containers. For business owners shipping products, getting a container from point A to point B requires precise planning and high-level tracking. But that's easier said than done when global supply chains become over-congested, leading to loading time issues and delays.
That's bad news for business owners who are already under a massive amount of stress. The truth is that container storage delays can cripple a business, but there's a viable solution: drayage brokers in Memphis, TN like RelyEx. Drayage companies provide unique solutions to minimize demurrage and help ensure the successful delivery of your freight.
With more than 30 combined years of experience and a solutions-oriented team, RelyEx has quickly become the first choice for streamlined, efficient drayage services. To understand the true value of RelyEx's offerings in the global logistics industry, it helps to understand first what drayage is and why it's used.
If you're a seasoned business owner who uses port drayage to transport your products, you know exactly how important the service can be. But if you were to poll a group of random people, you may get five different definitions of the term "drayage." That begs the question, how is one of the most crucial steps in the supply chain and most vital components of global trade such a confusing concept? When you break it down, it's not too difficult to grasp.
Drayage, by definition, means the transportation of freight from an ocean port to another destination. Today, drayage is also used to describe the process of transporting products and goods over short distances or over "the first mile."
While drayage often means short-distance movements during the supply chain process, it's primarily used in the container shipping space. Drayage loads usually have arrival and departure points in the same city and don't include long-haul, national transportation.
Because a drayage load can mean a few different things, confusion among carriers is common. Many carriers link drayage with going into a port, but that isn't always true. While all drayage loads typically originate from a port of entry, there are often several legs of a drayage journey before a container turns up at its final stop. Legs of a drayage load may include:
You may be thinking, what's so important about drayage? It's such a small step in the container storage transport process. In reality, it's an integral piece needed in the logistics industry and a crucial part of U.S. supply chain management.
To truly understand the importance of drayage, let's use flowers as an example. Most cut flower shipments enter the market from areas in South America until they end up at Dutch auction houses. Once there, wholesalers purchase flowers in bulk and send those products to retail outlets worldwide. Because flowers are perishable, they typically need to be refrigerated and are often shipped in reefer containers. These refrigerated vessels must maintain a certain temp to prevent loss.
Drayage companies like RelyEx allow flower shippers to send their products from Argentinian ports to airports in the Netherlands with peace of mind because their products are protected. The only way to accomplish this feat is with the help of swift, meticulous port drayage services. Drayage companies allow flower shippers to send their products from Argentinian ports to airports in the Netherlands with peace of mind, because their products are protected. The only way to accomplish this feat is with the help of swift, meticulous port drayage services.
If port drayage is compromised, it can cause delays and even fines. You know the packages you get delivered to your front door from apps like Amazon? Without drayage and drayage brokers, one or two-day shipping times wouldn't even be possible.
As a multi-billion-dollar industry in the U.S. alone, it seems like drayage shipping issues shouldn't exist. But the fact is inefficiencies and congestion are still major problems at ports. Whether it's a lack of carriers, absent chassis, or overburdened terminals, delays lead to missed deadlines, lost revenue, and worse.
But anytime challenges exist, so too do innovative solutions.
QUOTE REQUESTRelyEx was created because our founders saw a need in the logistics space for more reliability and efficiency. The reality of the shipping and logistics industry is that it has become very transactional. It's an odd evolution, because most businesses seek a third-party logistics partner that is accessible, transparent, and committed to providing solutions.
As the logistics space continues to grow, it creates newfound expenses and complexities. Clients like ours know that and need a supply chain partner who is genuinely interested in their business. By understanding the needs of our customers and carriers, we can provide the most reliable, effective drayage services possible.
Unlike some drayage companies in Memphis, TN, we begin managing your containers before they ever hit the ports by mapping out the most efficient pathways of delivery. That way, our team can discover the best drayage pathways to expedite delivery time and reduce fees that cut into profits.
Our valued drayage customers choose RelyEx because:
At RelyEx, we like to consider ourselves problem solvers. The nature of the container drayage industry presents new challenges every day, but we're firm believers that there's a solution to every hurdle we encounter. And while some drayage businesses implement a reactive approach, RelyEx customers choose us for our proactive mindset. We take pride in solving your company's drayage challenges to help you avoid frustrating fees, missed expectations, and delayed shipments. We strive to make every transaction successful and streamlined by partnering with shippers who prioritize transparent, prompt, and accurate communication.
RelyEx approaches your business from the customer's perspective - a unique approach that helps us provide high-quality, effective drayage services. We've been in the customers' shoes, know their pain points, and because of that, provide first-hand solutions to stressful supply chain issues. With over 30 years of collective knowledge, our team excels in:
Our varied, high-level drayage shipping experience helps us achieve our overarching goal: expertly managing your freight movement needs. That way, you can direct your time and focus on growing the core aspects of your business while we handle the heavy lifting. Throw in proactive planning to avoid bottleneck situations and strong communication for transparent customer relations, and you can see why so many companies trust RelyEx.
When it comes to shipping logistics, it only takes one mistake by a mediocre worker to disrupt your business. That's why, at RelyEx, we pride ourselves on forming and nurturing relationships with carriers who match our standards of care. Our founding partner started his career transporting freight for companies as an on-demand carrier. He uses that knowledge to maximize the resources of our carriers so that our customer's expectations aren't just met - they're exceeded.
Based in the port city of Memphis, RelyEx has a keen understanding of the challenges of managing the inbound and outbound flow of containers. Our team of container drayage experts provides your business with unique solutions to nuanced shipping problems, minimizing demurrage and ensuring the successful delivery of your freight.
Customers choose RelyEx because:
Some drayage brokers don't care how customers feel about their service as long as they sign a contract and get paid. As a solutions-oriented team, RelyEx takes the opposite approach. We're motivated by the opportunity to overachieve for our customers and to provide them with the best logistics experience possible. With professional experience as carriers and shippers ourselves, we know the roadblocks and challenges you're facing. We excel at mapping out the best plans of action to solve those problems. But that's just the start.
Our tracking experts monitor and manage every aspect of your drayage shipment from booking to delivery, 24/7. Once booked, we look for the availability of your containers hourly once they're at port. When they arrive, our team acts quickly to access your storage containers when they're available.
Plus, RelyEx ensures your company's requirements are met by the carrier during loading and delivery and provide necessary documentation as fast as possible. With real-time tracking updates and access to our customer service professionals, your team has complete visibility throughout the shipping process.
Over the years, RelyEx has built a strong network of drayage carriers, transloading locations, and container storage spaces to provide you with the best possible options to match your drayage service needs. We know that searching for quality service presents an added layer of complexity and stress to our customers. That's why we work hard to take that off your plate by connecting you with our reliable shipping partners.
With a background moving freight as an on-demand carrier, our founding partner understands how to maximize the resources and equipment of our carriers to match your needs.
Like other industries, the global logistics space is complex. Mistakes will be made, and problems will happen. With those truths in mind, RelyEx has built its reputation as problem solvers. Unlike other drayage companies, we don't shy away from this industry's complexities because we take pride in solving problems. Even better, we aim to do what's needed to avoid those problems altogether.
As your logistics partner, we will provide your company with accurate, transparent, and prompt communication. If there are unexpected issues, we'll notify you immediately and will provide several options to remedy the problem. We even offer custom reporting for large clients who need at-the-moment updates and quick access to shipment documentation.
Why let the unpredictability of your industry dictate your success? With a background working in manufacturing, our founders are familiar with the demands of managing production schedules and sales orders. That experience makes it abundantly clear to us that every business and industry is different. If you struggle with seasonal surges or other factors, our team supports your business with a mapped-out plan and schedule, so you stay ahead of the game.
QUOTE REQUESTBased in the port city of Memphis, RelyEx has a keen understanding of the challenges of managing the inbound and outbound flow of containers. Our team of container drayage experts provides your business with unique solutions to nuanced shipping problems, minimizing demurrage and ensuring the successful delivery of your freight.
Demurrage is a charge issued by a port, carrier, or railroad company for storing containers that do not load and unload their cargo promptly. Once the daily limit of free time is exceeded, shippers are charged daily demurrage fees until their cargo is shipped. Though different ports have different policies, charges can range from $75 to $150 per container, per day, for a set number of days. Additional demurrage fees are incurred if a shipper exceeds the port's parameters.
Even when shippers maintain a tight schedule for unloading freight, external factors can play an uncontrollable part. Typically, shipping mistakes caused by human error trigger the most demurrage charges. Some of the most common causes of demurrage include:
Typically, shippers need four specific documents to clear shipments through customs: A Bill of Lading (or BOL), a commercial invoice, a packing list, and an arrival notice. Seasoned drayage brokers like RelyEx are used to preparing these documents, but new shippers tend to miss this step due to inexperience.
If a shipper only pays for part of their shipment, a vessel operator may refuse to release their freight until their bill is fully paid. Payment delays lead to cargo detention at the port of entry, which triggers demurrage charges.
QUOTE REQUESTPaperwork is needed when you're shipping goods with a drayage company. When documents like the Certificate of Origin or Bill of Lading arrive at their destination late, you can expect demurrage fees. RelyEx avoids this situation entirely by being proactive when submitting paperwork.
Additional causes for demurrage fees can include:
At RelyEx, we know first-hand how stressful supply chain problems can be for business owners. Though drayage shipping might seem minor on the surface, it affects every stage of your shipping process. And when inevitable hurdles manifest, RelyEx propels you over the proverbial roadblocks with a proactive mindset and a passion for challenging projects. We believe that all problems have a solution, and our unique vantage point allows us to provide first-hand solutions to customers in a wide array of industries.
When it comes to your business, don't settle for anything less than RelyEx. Contact our office today to learn more about how we make your shipping experience streamlined and stress-free.
843-885-3082Biscuits & Jams is bringing its popular brunch fare to Downtown Memphis.The second location for the Bartlett-based brunch restaurant will open in Hotel Indigo in early 2024.“The hotel wanted to partner with someone who could really do breakfast well,” Biscuits &am...
Biscuits & Jams is bringing its popular brunch fare to Downtown Memphis.
The second location for the Bartlett-based brunch restaurant will open in Hotel Indigo in early 2024.
“The hotel wanted to partner with someone who could really do breakfast well,” Biscuits & Jams owner Monique Williams said. “And that’s what we do.”
Biscuits & Jams will take over the space at 24 N. B.B. King Blvd. that was formerly 3rd & Court Diner. Williams said she hopes the new restaurant will open by March.
“You can jam to music while you eat biscuits and jam,” said Williams of the inspiration behind the name of eatery that serves breakfast, brunch and lunch.
On the menu at this restaurant that opened in Bartlett at 5806 Stage Road in 2021 are buttery Southern-style biscuits, frittatas, eggs benedict, French toast and — of course — an assortment of both sweet and savory jams. Tunes are playing every day, with live music on the weekend.
The concept also includes a bar with creative and fun brunch-themed cocktails.
Williams said the 100-seat diner on the ground floor of Hotel Indigo will be transformed into Biscuits & Jams.
Expect the restaurant’s signature décor including pale green walls, white subway tiles, and whiskey-colored leather seats. Tying into the “jams” music theme, photos of blues and R&B musicians like B.B. King, Elvis Presley and Tina Turner will line the walls.
One aspect Williams said she plans to keep is the restaurant’s open kitchen. “An open kitchen elevates the experience,” she said.
Biscuits & Jams will be the official food service establishment for the 118-room hotel, serving breakfast, brunch lunch and an evening dining service Williams calls “brinner.”
“It’s brunch somewhere in the world all day long,” said Williams. “It’s what we do best.”
The menu will include all the Biscuits & Jams favorites, plus additional items. Williams said to expect more Creole dishes (their signature Shrimp & Crawfish Creole Eggs Benedict is a customer favorite), pasta dishes and a new steak for the dinner menu. A daily happy hour will also be part of the new concept.
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Williams will also be taking over the basement lounge at Hotel Indigo. Originally the home of the Memphis Sounds Lounge, the basement will be reopened as “The Juke.”
Expect a classic Delta Southern juke joint experience.
“This is all a love story for my grandmother,” Williams said. “Biscuits & Jams tells one story — my memories of my grandmother making homemade biscuits and jams. The Juke will tell the story my cousin — who is also my business partner — remembers. Our parents were born 19 years apart, so our memories are different. My grandmother made peach brandy and even moonshine later in life.”
The 1,100-square-foot space will be completely changed to embrace the new theme.
And, as one would expect, the bar will feature moonshine-based drinks.
Williams said that the upstairs restaurant will open first, and The Juke will come later in 2024.
“We have our own identity — and I think that’s why Hotel Indigo liked us,” Williams said. “Since October, we have been working together on concepts, taste testing and having conference calls to make sure our brands work together.”
James McCraw of Avison Young was the broker for Biscuits & Jams. Attorney Corliss Shaw, Esq. of The Shaw Firm also represented Biscuits & Jams in the deal. Shawn Massey and Sidney Seale of TSCG were the brokers representing Hotel Indigo.
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Jennifer Chandler is the Food & Dining reporter at The Commercial Appeal. She can be reached at jennifer.chandler@commercialappeal.com and you can follow her on X and Instagram at @cookwjennifer.
If you want to keep up with the tastiest news in the Bluff City — like the story above, sign up for our Eat Drink Memphis weekly newsletter for a hearty serving of stories on everything from restaurants to recipes. You can sign up here.
FILE - A detail of a nearly 150-year-old stained-glass window depicts Christ speaking to a Samaritan woman, in the now-closed St. Mark's Episcopal church, Monday, May 1, 2023, in Warren, R.I. The nearly 150-year-old stained-glass church window in Rhode Island that depicts a dark-skinned Jesus Christ interacting with women in New Testament scenes has found a new home at a museum in Tennessee.(AP Photo/Mark Pratt, File)[ASSOCIATED PRESS/Mark Pratt]WARREN, R.I. (AP) — A nearly 150-year-old stained-glass church window in Rhode Isl...
WARREN, R.I. (AP) — A nearly 150-year-old stained-glass church window in Rhode Island that depicts a dark-skinned Jesus Christ interacting with women in New Testament scenes — known to many as the “Black Gospel Window” — has found a new home at a museum in Tennessee.
The window was installed in 1878 at the now-closed St. Mark’s Episcopal Church in Warren. It is the oldest known public example of stained glass on which Christ is depicted as a person of color that one expert has seen. Scholars have studied the work, trying to determine the artist’s motivations.
Measuring 12 feet tall and 5 feet wide (3.7 meters by 1.5 meters), the window depicts two biblical passages in which women, also painted with dark skin, appear as equals to Christ. One shows Christ in conversation with Martha and Mary, the sisters of Lazarus, from the Gospel of Luke. The other shows Christ speaking to the Samaritan woman at the well from the Gospel of John.
Made by the Henry E. Sharp studio in New York, the window had largely been forgotten until a few years ago, when Hadley Arnold and her family bought the Greek Revival church building, which opened as a church in 1830 and closed in 2010, to convert into their home.
Arnold hoped to find a museum, college or other institution to display the window. She worked with a panel of Rhode Island leaders in the arts, historical preservation and Black history before deciding that its new home would be the Memphis Brooks Museum of Art in Tennessee.
Supporters of the move note the museum is committed to serving as a powerhouse of Black artistic and curatorial excellence. They also note that Memphis is one of the nation’s largest Black-majority cities, one with a vital religious community that played a leading role in the nation’s civil rights movement.
Virginia Raguin, an expert on the history of stained glass at the College of the Holy Cross in Worcester, Massachusetts, said last year that she and other experts confirmed the skin tones — in black and brown paint on milky white glass that was fired in an oven to set the image — were original and deliberate.
Whether it depicts a Black Jesus has been open to speculation.
Arnold doesn’t feel comfortable using that term, preferring to say it depicts Christ as a person of color, probably Middle Eastern, which she says would make sense, given where the Galilean Jewish preacher was from.
“The 1877 Black Gospel Window will have pride of place,” Arnold said in a statement. “It will be on permanent display in a glass-walled gallery adjacent to a central courtyard, flooded with natural light by day, illuminated and visible from a public courtyard by night.”
Copyright 2024 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without permission.
MEMPHIS, Tenn. (WMC) - Shelby County Clerk Wanda Halbert is back in the hot seat, this time over her financial reports.During the Shelby County Commission committee meeting Wednesday Shelby County Trustee Regina Newman said Halbert turned in multiple inaccurate monthly reports.Newman said as of Friday afternoon despite numerous calls to Clerk Halbert’s office about her financial reports, she still has not gotten a response.Newman is hopeful state officials can help.“I have been in communication with th...
MEMPHIS, Tenn. (WMC) - Shelby County Clerk Wanda Halbert is back in the hot seat, this time over her financial reports.
During the Shelby County Commission committee meeting Wednesday Shelby County Trustee Regina Newman said Halbert turned in multiple inaccurate monthly reports.
Newman said as of Friday afternoon despite numerous calls to Clerk Halbert’s office about her financial reports, she still has not gotten a response.
Newman is hopeful state officials can help.
“I have been in communication with the comptroller’s office several times. We do not have reports from the county Clerk that are accurate back to July,” said Newman Wednesday.
At Issue is the County’s Wheel tax.
The fee increased by 25 dollars last August, but Newman says the tax revenue increase is not being properly recorded by Halbert’s office.
“So, the funds are there. We just can’t allocate them on the general ledger,” said Newman.
This is just another bump in the road for what has been a long list of issues with the clerk’s office, including slow tag renewals, long lines, and even an investigation by the state.
However, Shelby County officials say this alleged mistake could throw the entire county budget into a whirlwind, including the projects earmarked to be paid for by the revenue from the wheel tax.
Memphis-Shelby County Schools benefits from the wheel tax and those funds will be used to build 2 new schools.
I mean as a legislator we get a lot of information so I want to make sure the information I’m receiving is balanced and accurate and that’s why it was important to me to make sure Clerk Halbert’s voice was a part of the conversation,” said Shelby County commissioner Britney Thornton.
Thornton says Halbert has agreed to speak to Shelby County commissioners Monday during their regularly scheduled meeting to provide her side of the story.
Trustee Newman says as far as she can tell the money is being generated, just not being recorded correctly.
Action News 5 reached out to Clerk Halbert for a comment, but we never heard back.
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Copyright 2024 WMC. All rights reserved.
Penny Hardaway will trot out the fifth different Memphis basketball starting lineup in the last seven games Wednesday against Charlotte at FedExForum.But it won't be the drastic shakeup some may have anticipated.The starting five will consist of Jahvon Quinerly, David Jones, Nicholas Jourda...
Penny Hardaway will trot out the fifth different Memphis basketball starting lineup in the last seven games Wednesday against Charlotte at FedExForum.
But it won't be the drastic shakeup some may have anticipated.
The starting five will consist of Jahvon Quinerly, David Jones, Nicholas Jourdain, Nae'Qwan Tomlin and Malcolm Dandridge, Dave Woloshin said on the pregame radio broadcast. Jones has started every game this season. Quinerly has started all but one, while Jourdain has 19 starts, Dandridge has 18 and Tomlin has five.
Jaykwon Walton is the only regular starter out of the starting lineup. He has started 23 games this season, including every one since Dec. 16.
Memphis (18-8, 7-6 AAC) will also be shorthanded against Charlotte (17-8, 11-2). Neither Jayden Hardaway, Jayhlon Young nor Jordan Brown are expected to be available against the 49ers due to various injuries. Young has missed three of the last four games with an ankle injury. He played only one minute of last week's 106-79 loss at SMU.
Jones is also nursing a sore thumb after the game against the Mustangs.
In the aftermath of the blowout at the hands of the Mustangs, Hardaway called some of his players’ effort "embarrassing" and "unacceptable." He declined to name the players he considered to be the ones not competing. But, on the heels of the team’s nosedive over the past few weeks (six losses in its last nine games), Hardaway indicated recently he will only give playing time to “the guys that are bought in.”
Following last week's loss to SMU, Hardaway said he gave more minutes to "players that had a care factor." He referenced true freshman guard Carl Cherenfant and walk-on point guard Joe Cooper (who made his Memphis debut against SMU) as "guys (who) just want to go out there and just work hard. That's the Memphis way."
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On Monday, during his weekly radio show, Hardaway doubled down.
"The guys that are going to play now, there has to be a care factor about the city and the school," he said. "There has to be. There has to be going out there on the court and leaving it on the line.”
Reach sports writer Jason Munz at jason.munz@commercialappeal.com or follow him @munzly on X, the social media app formerly known as Twitter.
The Atlanta Hawks (24-32), on Friday, March 8, 2024 at FedExForum, go up against the Memphis Grizzlies (20-37). The game begins at 8:00 PM ET on BSSE and BSSE.If you're looking to attend this matchup in person, head to Ticketmaster to buy your tickets!Hawks vs. Grizzlies Game Information...
The Atlanta Hawks (24-32), on Friday, March 8, 2024 at FedExForum, go up against the Memphis Grizzlies (20-37). The game begins at 8:00 PM ET on BSSE and BSSE.
If you're looking to attend this matchup in person, head to Ticketmaster to buy your tickets!
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