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Drayage Brokersin Norfolk, VA

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Because a drayage load can mean a few different things, confusion among carriers is common. Many carriers link drayage with going into a port, but that isn't always true. While all drayage loads typically originate from a port of entry, there are often several legs of a drayage journey before a container turns up at its final stop. Legs of a drayage load may include:

Why Are Drayage Companies in Norfolk, VA So Important?

You may be thinking, what's so important about drayage? It's such a small step in the container storage transport process. In reality, it's an integral piece needed in the logistics industry and a crucial part of U.S. supply chain management.

To truly understand the importance of drayage, let's use flowers as an example. Most cut flower shipments enter the market from areas in South America until they end up at Dutch auction houses. Once there, wholesalers purchase flowers in bulk and send those products to retail outlets worldwide. Because flowers are perishable, they typically need to be refrigerated and are often shipped in reefer containers. These refrigerated vessels must maintain a certain temp to prevent loss.

Drayage companies like RelyEx allow flower shippers to send their products from Argentinian ports to airports in the Netherlands with peace of mind because their products are protected. The only way to accomplish this feat is with the help of swift, meticulous port drayage services. Drayage companies allow flower shippers to send their products from Argentinian ports to airports in the Netherlands with peace of mind, because their products are protected. The only way to accomplish this feat is with the help of swift, meticulous port drayage services.

If port drayage is compromised, it can cause delays and even fines. You know the packages you get delivered to your front door from apps like Amazon? Without drayage and drayage brokers, one or two-day shipping times wouldn't even be possible.

As a multi-billion-dollar industry in the U.S. alone, it seems like drayage shipping issues shouldn't exist. But the fact is inefficiencies and congestion are still major problems at ports. Whether it's a lack of carriers, absent chassis, or overburdened terminals, delays lead to missed deadlines, lost revenue, and worse.

But anytime challenges exist, so too do innovative solutions.

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Container Services Norfolk, VA

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 Logistic Services Norfolk, VA

RelyEx Solves Problems

At RelyEx, we like to consider ourselves problem solvers. The nature of the container drayage industry presents new challenges every day, but we're firm believers that there's a solution to every hurdle we encounter. And while some drayage businesses implement a reactive approach, RelyEx customers choose us for our proactive mindset. We take pride in solving your company's drayage challenges to help you avoid frustrating fees, missed expectations, and delayed shipments. We strive to make every transaction successful and streamlined by partnering with shippers who prioritize transparent, prompt, and accurate communication.

 Ocean Container Drayage Norfolk, VA

RelyEx Has a Unique Vantage Point

RelyEx approaches your business from the customer's perspective - a unique approach that helps us provide high-quality, effective drayage services. We've been in the customers' shoes, know their pain points, and because of that, provide first-hand solutions to stressful supply chain issues. With over 30 years of collective knowledge, our team excels in:

  • Inventory Management
  • Logistics
  • Purchasing
  • Finance

Our varied, high-level drayage shipping experience helps us achieve our overarching goal: expertly managing your freight movement needs. That way, you can direct your time and focus on growing the core aspects of your business while we handle the heavy lifting. Throw in proactive planning to avoid bottleneck situations and strong communication for transparent customer relations, and you can see why so many companies trust RelyEx.

 Warehousing Norfolk, VA

RelyEx Nurtures Strong Carrier Relationships

When it comes to shipping logistics, it only takes one mistake by a mediocre worker to disrupt your business. That's why, at RelyEx, we pride ourselves on forming and nurturing relationships with carriers who match our standards of care. Our founding partner started his career transporting freight for companies as an on-demand carrier. He uses that knowledge to maximize the resources of our carriers so that our customer's expectations aren't just met - they're exceeded.

Based in the port city of Norfolk, RelyEx has a keen understanding of the challenges of managing the inbound and outbound flow of containers. Our team of container drayage experts provides your business with unique solutions to nuanced shipping problems, minimizing demurrage and ensuring the successful delivery of your freight.

 Transloading Norfolk, VA

Customers choose RelyEx because:

  • We are a reliable drayage logistics partner that manages your freight from beginning to end
  • We have a rare industry vantage point with 30+ years of client-side experience
  • We foster and fortify the strongest vendor relations
  • We take a proactive approach to problem-solving, not a reactive approach
Let us know how we can help.
phone-number843-885-3082
Container Services Norfolk, VA

Your Drayage Shipments Managed from Start to Finish

Some drayage brokers don't care how customers feel about their service as long as they sign a contract and get paid. As a solutions-oriented team, RelyEx takes the opposite approach. We're motivated by the opportunity to overachieve for our customers and to provide them with the best logistics experience possible. With professional experience as carriers and shippers ourselves, we know the roadblocks and challenges you're facing. We excel at mapping out the best plans of action to solve those problems. But that's just the start.

Our tracking experts monitor and manage every aspect of your drayage shipment from booking to delivery, 24/7. Once booked, we look for the availability of your containers hourly once they're at port. When they arrive, our team acts quickly to access your storage containers when they're available.

Plus, RelyEx ensures your company's requirements are met by the carrier during loading and delivery and provide necessary documentation as fast as possible. With real-time tracking updates and access to our customer service professionals, your team has complete visibility throughout the shipping process.

We Source Top-Notch Operators at the Best Prices

Over the years, RelyEx has built a strong network of drayage carriers, transloading locations, and container storage spaces to provide you with the best possible options to match your drayage service needs. We know that searching for quality service presents an added layer of complexity and stress to our customers. That's why we work hard to take that off your plate by connecting you with our reliable shipping partners.

With a background moving freight as an on-demand carrier, our founding partner understands how to maximize the resources and equipment of our carriers to match your needs.

 Drayage Norfolk, VA
 Drayage Services Norfolk, VA

We Make Transparent, Timely Communication a Priority

Like other industries, the global logistics space is complex. Mistakes will be made, and problems will happen. With those truths in mind, RelyEx has built its reputation as problem solvers. Unlike other drayage companies, we don't shy away from this industry's complexities because we take pride in solving problems. Even better, we aim to do what's needed to avoid those problems altogether.

As your logistics partner, we will provide your company with accurate, transparent, and prompt communication. If there are unexpected issues, we'll notify you immediately and will provide several options to remedy the problem. We even offer custom reporting for large clients who need at-the-moment updates and quick access to shipment documentation.

We Have Robust Project Management Experience

Why let the unpredictability of your industry dictate your success? With a background working in manufacturing, our founders are familiar with the demands of managing production schedules and sales orders. That experience makes it abundantly clear to us that every business and industry is different. If you struggle with seasonal surges or other factors, our team supports your business with a mapped-out plan and schedule, so you stay ahead of the game.

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Paperwork Errors

Typically, shippers need four specific documents to clear shipments through customs: A Bill of Lading (or BOL), a commercial invoice, a packing list, and an arrival notice. Seasoned drayage brokers like RelyEx are used to preparing these documents, but new shippers tend to miss this step due to inexperience.

Payment Delays

If a shipper only pays for part of their shipment, a vessel operator may refuse to release their freight until their bill is fully paid. Payment delays lead to cargo detention at the port of entry, which triggers demurrage charges.

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Documents Received Too Late

Paperwork is needed when you're shipping goods with a drayage company. When documents like the Certificate of Origin or Bill of Lading arrive at their destination late, you can expect demurrage fees. RelyEx avoids this situation entirely by being proactive when submitting paperwork.

Additional causes for demurrage fees can include:

  • Damaged Container Storage
  • Custom Released Containers
  • Storage Containers Are Too Heavy

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RelyEx:

The Supply Chain Partner You Can Count On

At RelyEx, we know first-hand how stressful supply chain problems can be for business owners. Though drayage shipping might seem minor on the surface, it affects every stage of your shipping process. And when inevitable hurdles manifest, RelyEx propels you over the proverbial roadblocks with a proactive mindset and a passion for challenging projects. We believe that all problems have a solution, and our unique vantage point allows us to provide first-hand solutions to customers in a wide array of industries.

When it comes to your business, don't settle for anything less than RelyEx. Contact our office today to learn more about how we make your shipping experience streamlined and stress-free.

phone-number843-885-3082

Latest News in Norfolk, VA

Installation of 19 school zone speed cameras underway, Norfolk city leaders say

​Norfolk isn’t the only city installing these cameras—Portsmouth, Suffolk and Chesapeake already have some of theirs up and running.NORFOLK, Va. — School zones in Norfolk are about to get a little bit safer as the city actively installs school zone speed cameras in the hopes of slowing down drivers.Richard Bowling Elementary School, Booker T. Washington High School, Norview High School and Larchmont Elementary School will be the first to get the cameras installed in their school zones.Back in 2020, th...

​Norfolk isn’t the only city installing these cameras—Portsmouth, Suffolk and Chesapeake already have some of theirs up and running.

NORFOLK, Va. — School zones in Norfolk are about to get a little bit safer as the city actively installs school zone speed cameras in the hopes of slowing down drivers.

Richard Bowling Elementary School, Booker T. Washington High School, Norview High School and Larchmont Elementary School will be the first to get the cameras installed in their school zones.

Back in 2020, the Virginia General Assembly authorized cities to implement school zone speed cameras.

"The construction process is already underway. I know for example Larchmont Elementary School, some of the facilities have started to be installed," said Norfolk's Director of Transportation John Stevenson.

In total, 10 school zones will have two cameras each, with the exception of Larchmont. That school zone will only receive one camera because of the way the road curves.

If you’re snapped on camera speeding, each infraction will have to be reviewed by an officer and validated. The city is even hiring more staff to help with that process.

"I think this is phenomenal," said Norfolk City Councilwoman Danica Royster. "I think it’s good. I think it creates accountability."

Credit: City of Norfolk

Norfolk isn’t the only city installing these cameras. Portsmouth, Suffolk and Chesapeake already have some of theirs up and running.

Stevenson said they hope these cameras will keep students safe in light of past tragedies.

"Several of these are six lane roadways that have students crossing them every day," he said. "Booker T. Washington had a severe injury to a student. Bowling Elementary had a student that was involved in a fatality."

Stevenson assured Norfolk city council members that these cameras would not replace other safety measures like crossing guards, but will supplement them.

"It’s been shown to help reduce the speeds of vehicles going through the school zone, so it aids the crossing guard in crossing students across the road," he said.

RELATED: Chesapeake crossing guard struck by car while working urges drivers to stay aware, attentive on roads

He said they aim to have all the cameras installed by the second quarter of 2024.

When those cameras are up and running, there will be a 30-day grace period where drivers will be warned if they’re caught speeding.

Stevenson said once they complete the school zone cameras, they’ll move on to installing work zone speed cameras.

Black-Owned Businesses in Norfolk, VA

The city of Norfolk would not be the creative, diverse and vibrant community that it is without the endless contributions made by Black residents and business owners. Some of these Black-owned businesses have become staples, while others have just planted their roots. From scrumptious soul food to self-care sanctuaries, we celebrate these businesses within our city and encourage you to visit their establishments to continue to support and lift them up. Here are a few Black-owned businesses to get you started.The street view of 350 Gra...

The city of Norfolk would not be the creative, diverse and vibrant community that it is without the endless contributions made by Black residents and business owners. Some of these Black-owned businesses have become staples, while others have just planted their roots. From scrumptious soul food to self-care sanctuaries, we celebrate these businesses within our city and encourage you to visit their establishments to continue to support and lift them up. Here are a few Black-owned businesses to get you started.

The street view of 350 Grace is a sleek and simple black and white facade, but once you open their front door, a vibrant blue, white and brick interior greets you. Their menu is a perfect marriage of traditional Southern comfort food and modern cuisine. Not only is the food delicious and innovative; it is completely gluten- and grain-free. Chef Willie Moats brings extreme talent to the 350 Grace menu with dishes like Black Garlic Molasses Glazed Half Cornish Hen served with maple sweet potatoes, fried okra, tomato marmalade and melted goat cheese. Their cocktail menu favors Southern concoctions like the Salted Grapefruit Bourbon Martini (Jim Beam Black, ruby red grapefruit juice, simple syrup, grapefruit zest), or try an after dinner drink like Mississippi Mud (Goslings Rum, creme de banana, half-and-half and Hennessy). To cap off the meal, indulge in a Cast Iron Skillet Cornbread Brûlée served with fresh blueberry jam.

Southern wraparound porches will catch your eye when you drive by Bar-Q’s location nestled inside Bold Mariner Brewing Company. Then, your attention will quickly divert to the oversized meat smoker that resides in their parking lot, leaving you to wonder just how delicious their barbecue must be. Next, comes the beautiful aromas of freshly smoked meat that will have your mouth watering almost instantly. Bar-Q has an à la carte menu, but we highly suggest filling up a platter with their moist brisket, fall-off-the-bone ribs, rich mac and cheese, spicy (but not too spicy) jalapeño and cheddar links and classic cornbread. Pitmaster Jayme Campbell is a barbecue pro but embraces his creative side and hosts occasional BBQ Sushi Nights at the brewery.

Shop this streetwear brand with a high fashion aesthetic inside Selden Market. They specialize in ready-to-wear fashion and accessories.

Nestled in the heart of Downtown Norfolk, Brothers is the perfect mix of the traditional dining experience with a contemporary flair. Founded and inspired by NBA referee and Norfolk native Tony Brothers, the restaurant offers a fine dining experience that is vibrant, inviting and entertaining. Brothers boats a broad menu that will entice the most sophisticated and adventurous palate. Kindred spirits are invited to enjoy the finest cut of chops, a variety of fresh seafood and a robust selection of spirits.

Canvas Social Cuisine, located in the heart of Downtown Norfolk serves up comfort food, soul, Caribbean and American inspired dishes.

Did you know that Norfolk is home to a black-owned record store? Even though vinyl sales are skyrocketing in the U.S., only a fraction of the country’s 2,500 record stores are Black-owned, according to an article from Insider. At Freshtopia you can browse their vinyl record collection, shop for “fresh” hip-hop-related gear or catch beesus the DJ spinning live on fresh radio.

Get Well Soon founders Virginia Thornton and Zahra Ahmad have created a self-care sanctuary to cater to a need they saw in themselves and in their community: suffering anxiety and depression in silence. Get Well Soon offers guided meditation, yoga, massages, facials, brow and lash services, an infrared sauna and a merchandise shop. This fun and welcoming environment is ideal for achieving healthier minds and bodies.

There is something truly elegant about a macaron with its delicate, almond meringue discs and decadent fillings in all flavors. Kisha Moore, owner of Hummingbird Macarons, fanned the flames of our macaron obsession since opening her sweet shop in the NEON Arts District. Kisha’s creativity is appreciated through her fun macaron flavors including peach habanero, sea salt caramel and South Pacific (an infusion of Thai basil, blood orange and calamansi juices). While macarons are her speciality, keep a lookout for her lemon meringues, chocolatey Vegan cookies and funfetti cakes.

This all-vegan restaurant located in Park Place brings alternative options to meet without compromising the flavor. The secret is Jikoni Kush, a non-hybrid grain hailing from the tropics of Africa. Try their vegetable pasta mixed with Jikoni Kush, tomatoes, mushrooms, mixed bell peppers, onions and avocados, smothered in Jibini (Alfredo mixed with spicy Jamaican jerk sauce and topped with potatoes). Looking for something sweet? Try a vegan smoothies made with almond milk, organic agave and cashews for added creaminess. This cafe shares its location The House of Consciousness bookshop, promising that if guests arrive with an empty stomach and open mind, they’ll send them back full.

Owner Chris Simmonds launched this zero waste + refill shop in multiple cities throughout the region, including Norfolk. His Ghent shop features sustainable alternatives to everyday items that are healthier for you and our planet. Look for eco-friendly products made from natural ingredients that are free from harsh, synthetic chemicals and stem from makers who are environmentally aware. Household items like soap, lotion and deodorant are sold in recycled, recyclable, compostable or biodegradable packaging—or without packaging at all. While you’re there, peruse the vast, curated selection of nonalcoholic beverages at Ceremony, a section of the store within Less Than.

Real food, real good! That’s the motto at My Mama’s Kitchen where Owner and Chef Motier “Moe” Stevenson proudly shares his family’s Southern comfort recipes with excited patrons at his East Beach restaurant. There are many must-try menu items, including Mama’s Wings, shrimp or catfish po’ boys, The “Drip” Sandwich, fries and cornbread. Brunch is served on weekends, and dessert is a must, especially if you’re getting the Strawberry Smash.

Curated by Nicole Dortch, Petit a Petit (French for little by little) is a full-service luxury lingerie boutique offering bra fitting appointments, virtual shopping, fashion events, gift registry, studio services and more. The company carries bras to fit sizes A–) and styles for bridal, lingerie, hosiery, lounge and sleepwear, maternity, post-surgery solutions and men’s underwear. Owner Nicole Dortch aims to empower and mentor young women to be successful in life, promising positivity, financial literacy and change.

Experience an elevated dining experience on Granby Street with Prime 255, located in the heart of Downtown Norfolk. The restaurant combines a luxury atmosphere with craft cocktails and culinary delights.

Pure Lagos is an Afropolitan Boutique and Art Gallery. African art pieces decorate the walls while African jewelry, clothing and accessories are featured throughout the store. Owner Sia Alexander not only sources all of these goods from Africa herself but prides herself on being a Fair Trade boutique. With a degree in Human Psychology and incredible knowledge in herbology, nutrition, yoga and spiritual healing gained from time spent in Paris, Capetown and West Africa, Sia offers African holistic health consultations to assist with deep healing.

Shark City Naturals is a family-owned and operated, all-natural cosmetics company. The products were initially created to combat adverse reactions from products made with unknown substances but quickly evolved into a business providing a variety of beauty products made with wholesome ingredients.

Established in 1924, Stark and Legum, a haberdashery, is a Granby Street landmark offering customers the finest selection of men’s clothing, including designer suits, shoes and hats. Their talented and knowledgeable staff will help choose the best apparel and accessories for any occasion.

With a mission to share the true taste of West Africa cuisines with our region in an authentic, fresh and contemporary way, Yendidi is a cultural gem in our city. Start with an Afro Pie, a flaky, buttery pie filled with vegetables and a choice of beef, fish or chicken. Opt for a Ghana salad as a lighter option, or dive into a combination platter like Black Beans Jolly Burrito. With a tantalizing selection of soups and stews, plus meat, poultry, seafood and vegan options, there’s something to excite everyone’s taste buds at Yendidi.

Top Things to Do On Your Norfolk, VA Cruise Layover

You’ve just made a port stop in Norfolk—welcome! We know you’ll want to make the most out of your visit to Norfolk with just a short amount of time in port. We’ve created some suggestions of things to do on your Norfolk cruise layover. Below are some of our most iconic places within the city. When you step off the cruise, you’ll be confident in knowing what you want to see and do.Looking for maps or just want to talk to a local about the best things to do? Head to our newly renovated ...

You’ve just made a port stop in Norfolk—welcome! We know you’ll want to make the most out of your visit to Norfolk with just a short amount of time in port. We’ve created some suggestions of things to do on your Norfolk cruise layover. Below are some of our most iconic places within the city. When you step off the cruise, you’ll be confident in knowing what you want to see and do.

Looking for maps or just want to talk to a local about the best things to do? Head to our newly renovated Visitor Center on 232 E. Main Street, Norfolk about a five-minute walk from the cruise terminal. Inside you will also find our shop, the Mermaid Market, for Norfolk- and Virginia-themed gifts and for everyone back home.

Main image courtesy of @the_amerivan_couple, Instagram

Give your sea legs a break and start your day in Norfolk by exploring our 10.5-mile-long riverfront trail, the Elizabeth River Trail, also known as the ERT. You can experience the ERT by bike, scooter or on your own two feet. With Lime scooters scattered throughout the city, you can easily hop on and off the trail from just about any location. Renting bicycles at Pedego, located in Downtown Norfolk is also an option to explore.

The ERT takes you through multiple neighborhoods with different waterfront views. Starting out at Norfolk State University, the trail winds you through a few historic neighborhoods and campuses and ends in the prestigious neighborhood of Lochhaven. The ERT is sprinkled with breweries and delicious restaurants along the way, and if you are not familiar with our city, it’s a great lookbook to a day in the life of a Norfolkian.

Selden Market is an eclectic, historic shopping hall that features local artisans, chefs and new pop-up shops. Because it is ever-changing, you’ll see different vendors with each visit to Norfolk. Visitors may find an assortment of offerings like handmade leather goods, unique jewelry, candles, international cuisine and more. For a full list of their current shops click here.

Just a short walk from the cruise terminal is Norfolk’s most charming and oldest standing neighborhood, Freemason. Located along the Elizabeth River, Freemason features beautiful, tree-lined cobblestone streets, manicured gardens and historic homes. While here, explore the Hunter House Victorian Museum and stop in for lunch at Freemason Abbey, a local favorite that is known for its she crab soup and is housed in a historic church. Are you a coffee connoisseur or just someone who needs a caffeine pick-me-up? Then head to Cure Coffeehouse, one of the best coffeehouses in town!

The beauty of seeing our museums and attractions is that you can spend as little or as long as you want at each of them. Here’s a quick rundown of our Downtown attractions: Nauticus, a maritime discovery center, which is next to the Battleship Wisconsin (one of the largest and last battleships ever built by the U.S. Navy). Explore its deck through a self-guided or guided tour! Next, check out Downtown’s newest addition, the free Glass Light Art Gallery. This two-story gallery is made up of 65 small and life-sized pieces of glass art that come from a local family’s private collection. For a more outdoorsy experience, check out our rich history through the self-guided Cannonball Trail—a walk-it-yourself tour, through 400 years of Norfolk and American history. The trail winds along the shoreline of the Elizabeth River and through the districts of Downtown Norfolk. Another free attraction, MacArthur Memorial, is a museum dedicated to preserving and presenting the life story of General of the Army Douglas MacArthur and to the millions of men and women who served with General MacArthur in World War I, World War II and the Korean War.

Granby Street is an iconic street in Norfolk, and you can find just about any type of cuisine along its mile-long, marquee-lighted street. Enjoy an espresso with freshly-made crêpes for breakfast at Lamia’s Parisian-style cafe. Slurp down some local oysters or try our local’s favorite seafood soup, she crab, at Saltine. Spend an evening dining by candlelight at Luce, a finer-dining Italian restaurant, or try something out of the ordinary and completely irresistible at Codex.

Grab a refreshing drink by the water. At Waterside District you can enjoy drinks at their massive outdoor dining area that overlooks the Elizabeth River, Waterside Marina and more! This makes for a great spot to catch the sunset or simply watch the ships go by. You may even spot some Navy ships boating around.

NEON (New Energy Of Norfolk) District, our most vibrant district, is about a 20-minute walk from where your cruise ship pulls into port or a five-minute Uber ride. Wander around the district, and you’ll notice an abundance of vibrant murals, public art pieces and some of our favorite bakeries and restaurants, like Zeke’s Beans and Bowls and La Brioche, Norfolk’s most authentic French bakery. Looking for a more personalized tour of the district? Then head to Norfolk Tour Company’s website to book a guided tour. While you’re in the NEON District, be sure to take advantage of indoor art like the esteemed Chrysler Museum of Art or nearby d’Art Center, both free to browse!

If the weather allows, head to Norfolk’s 7.5-mile-long beach! The beach is a quick 25-minute Uber or taxi ride from the cruise terminal and will meet all your needs for a perfect beach day. Once you arrive to Ocean View, spend the day swimming with dolphins in the Chesapeake Bay, crabbing or sunbathing. Once you have worked up an appetite, head to one of Ocean View’s many beloved restaurants like Bar-Q, which is one of Norfolk’s best barbecue joints, COVA, a coffeehouse by day and brewery by night, or Ocean View Pier Restaurant for a spectacular water view. See more things to do in Ocean View!

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Best Internet Providers in Norfolk, Virginia

What is the best internet provider in Norfolk?Cox Communications is the best internet service provider for most households in Norfolk. Cox offers the fastest speeds in the area, and its wide coverage makes it accessible to most residents. If that provider isn’t available at your address, Verizon Fios and T-Mobile Home Internet are solid ISPs offering good overall value.Metronet and Xfinity tie for the cheapest internet plan in Norfolk for $30. However, eligible T-Mobile and Verizon cus...

What is the best internet provider in Norfolk?

Cox Communications is the best internet service provider for most households in Norfolk. Cox offers the fastest speeds in the area, and its wide coverage makes it accessible to most residents. If that provider isn’t available at your address, Verizon Fios and T-Mobile Home Internet are solid ISPs offering good overall value.

Metronet and Xfinity tie for the cheapest internet plan in Norfolk for $30. However, eligible T-Mobile and Verizon customers can receive a $15 to $25 discount off their monthly internet service, which drops their bill to $30 to $35 per month. For those with a need for speed, check out Cox’s 2 gigabits per second plan for $150 per month, which doesn’t require a contract or equipment add-ons.

Our methodology

CNET considers speeds, pricing, customer service and overall value to recommend the best internet service in Norfolk across several categories. Our evaluation includes referencing a proprietary database built over years of reviewing internet services. We validate that against provider information by spot-checking local addresses for service availability. We also do a close read of providers' terms and conditions and, when needed, will call ISPs to verify the details.

Despite our efforts to find the most recent and accurate information, our process has some limitations you should know about. Pricing and speed data are variable: certain addresses may qualify for different service tiers, and monthly costs may vary, even within a city. The best way to identify your options is to plug your address into a provider's website.

Also, the prices, speed and other information listed above and in the provider cards below may differ from what we found in our research. The cards display the full range of a provider's pricing and speed across the US, according to our database of plan information provided directly by ISPs. At the same time, the text is specific to what's available in Norfolk. The prices referenced within this article's text come from our research and include applicable discounts for setting up automatic payments each month -- a standard industry offering. Discounts and promotions might also be available for signing a term contract or bundling multiple services.

To learn more about how we review internet providers, visit our full methodology page.

Best internet in Norfolk

Best internet provider in Norfolk, VA

Our take - Although you can find Spectrum in Suffolk and Chesapeake, Norfolk is Cox's territory. If you're looking for a cable provider to bundle your internet and television under, Cox will be your best bet.

Read full review

Or call to learn more: (877) 541-1140

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Connection

Cable, some fiber

Speed range

25 - 2,000 Mbps

Price range

$40 - $100 per month

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Our take - In addition to providing one of the best 5G networks in the country, Verizon also offers a fiber-optic connection with symmetrical download and upload speeds. Verizon Fios is one of the only fiber ISPs in the area besides Metronet's and Cox's small fiber coverages.

Read full review

Or call to learn more: (877) 545-6781

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Connection

Fiber

Speed range

300 - 2,000 Mbps

Price range

$50 - $120 per month

Show more details

Best fixed wireless internet in Norfolk, VA

Our take - For a simple internet connection, this ISP is the perfect choice. Ideal for smaller households or those not needing too much speed, T-Mobile Home Internet makes broadband as simple as possible.

Read full review

Or call to learn more: (877) 687-6988

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Connection

Fixed wireless

Speed range

72 - 245 Mbps

Show more details

Source: CNET analysis of provider data.

Other available internet providers in Norfolk

Cheap internet options in Norfolk

The average starting price for internet in Norfolk is around $44, but there are a couple of options under that price if you’re looking to pay the least amount of money each month on home broadband. Xfinity Connect More and Metronet’s base plan cost $30 monthly for up to 100Mbps and 200Mbps, respectively. However, eligible mobile customers under T-Mobile or Verizon can receive a $15 to $25 discount each month, lowering your bill to only $30 to $35.

Most of the providers we've mentioned also participate in the FCC's Affordable Connectivity Program, which gives eligible low-income households a $30 monthly discount (or up to $75 for households on tribal lands) for high-speed internet. You can use the ACP toward any internet plan -- not just the cheapest ones -- from participating providers.

Source: CNET analysis of provider data.

How to find internet deals and promotions in Norfolk

The best internet deals and top promotions in Norfolk depend on what discounts are available during that time. Most deals are short-lived, but we look frequently for the latest offers.

Norfolk internet providers, such as Cox, Spectrum and Xfinity, may offer lower introductory pricing or streaming add-ons for a limited time. Many, including Verizon and T-Mobile, run the same standard pricing year-round.

For a more extensive list of promotions, check out our guide on the best internet deals.

How fast is Norfolk broadband?

The nearby city of Richmond places among the bottom 20 for the fastest broadband speeds across the US. So how does Norfolk stack up? According to Ookla Speedtest data, Norfolk’s median download speed is 224Mbps, much faster than Richmond’s 183Mbps.

If you're looking for service faster than the city’s median speed, consider Cox’s 2,000Mbps plan, costing $150 per month. Spectrum, Metronet, Verizon and Xfinity also offer gigabit speeds, but it depends on which providers are available at your household.

Source: CNET analysis of provider data.

What’s a good internet speed?

Most internet connection plans can now handle basic productivity and communication tasks. If you're looking for an internet plan that can accommodate videoconferencing, streaming video or gaming, you'll have a better experience with a more robust connection. Here's an overview of the recommended minimum download speeds for various applications, according to the FCC. Note that these are only guidelines -- and that internet speed, service and performance vary by connection type, provider and address.

For more information, refer to our guide on how much internet speed you really need.

How CNET chose the best internet providers in Norfolk

Internet service providers are numerous and regional. Unlike the latest smartphone, laptop, router or kitchen tool, it's impractical to personally test every internet service provider in a given city. So what's our approach? For starters, we tap into a proprietary database of pricing, availability and speed information that draws from our own historical ISP data, partner data and mapping information from the Federal Communications Commission at FCC.gov.

But it doesn't end there. We go to the FCC's website to check our data and ensure we consider every ISP that provides service in an area. We also input local addresses on provider websites to find specific options for residents. We look at sources, including the American Customer Satisfaction Index and J.D. Power, to evaluate how happy customers are with an ISP's service. ISP plans and prices are subject to frequent changes; all information provided is accurate as of publication.

Once we have this localized information, we ask three main questions:

While the answer to those questions is often layered and complex, the providers who come closest to “yes” on all three are the ones we recommend. When selecting the cheapest internet service, we look for the plans with the lowest monthly fee, though we also factor in things like price increases, equipment fees and contracts. Choosing the fastest internet service is relatively straightforward. We look at advertised upload and download speeds and consider real-world speed data from sources like Ookla and FCC reports.

To explore our process in more depth, visit our how we test ISPs page.

What’s the final word on internet providers in Norfolk?

In Norfolk, fiber internet through Verizon Fios, Metronet and Cox is available in only a small percentage of addresses, so you may be unable to access it. Instead, Cox's cable service is your best bet, offering faster speeds and wider coverage than Verizon does.

Internet providers in Norfolk FAQs

Pricey seawall in Virginia won't address key impacts of climate change, critics fear

Norfolk, Va., is one of the cities most at risk from sea level rise. It's now working on a floodwall project which critics worry won't address key impacts of climate change or protect people equally.JUANA SUMMERS, HOST:Many coastal communities are grappling with the looming impacts of climate change. Norfolk, Va. is one of the cities most at risk from sea level rise. It's now working on a multibillion-dollar floodwall to protect itself. But as WHRO's Katherine Hafner reports, critics worry the expensive project won't address ke...

Norfolk, Va., is one of the cities most at risk from sea level rise. It's now working on a floodwall project which critics worry won't address key impacts of climate change or protect people equally.

JUANA SUMMERS, HOST:

Many coastal communities are grappling with the looming impacts of climate change. Norfolk, Va. is one of the cities most at risk from sea level rise. It's now working on a multibillion-dollar floodwall to protect itself. But as WHRO's Katherine Hafner reports, critics worry the expensive project won't address key impacts of climate change and won't protect everyone equally.

KATHERINE HAFNER, BYLINE: Kim Sudderth has lived in the Berkeley area in Norfolk for five years.

KIM SUDDERTH: I love this neighborhood. I truly do.

HAFNER: Many homes in the historically Black neighborhood date back more than a century. Sudderth loves the strong sense of history and community, but there's a downside. Her street floods just about every time it rains, including recently.

SUDDERTH: This is the corner. You see it's still wet from Monday. And it just floods really high. On rainy days, you might lose your car.

HAFNER: Lose your car because it might get swamped by a flash flood. That happens all over Norfolk during rainstorms or even just high tide. Sudderth says you kind of get used to all that water.

SUDDERTH: It's kind of a way of life.

HAFNER: Not a way of life she wants. And climate change is only making that worse. Sea levels are rising faster in Norfolk than anywhere else on the East Coast. Now, the city is planning a massive floodwall project with the U.S. Army Corps of Engineers. It includes tide gates, levees and more and will cost more than $2.5 billion. But here's the problem - that huge new plan won't protect against flooding Norfolk sees all the time from rain and high tides. Instead, it's designed to protect against a hurricane or catastrophic storm. Local environmentalist Skip Stiles says it's foolish to spend hundreds of millions of dollars on a floodwall that won't fix most floods.

SKIP STILES: I'm someone who lives in Norfolk and has to deal with flooding. And if I, as a taxpayer in Norfolk, are going to be paying the $900 million local and state share of this, I want protection from flooding.

HAFNER: Stiles recently retired as longtime head of the Norfolk nonprofit Wetlands Watch. He and other critics worry the project is too focused on one-off storms and not enough on the daily growing impacts of climate change. But Norfolk City Councilwoman Andria McClellan says just one massive storm could devastate the city.

ANDRIA MCCLELLAN: Every hurricane season that comes through, I worry that this is going to be the one.

HAFNER: She says Norfolk now has a once-in-a-lifetime opportunity to deal with that threat. Congress recently approved $400 million for the floodwall.

MCCLELLAN: These projects take decades long to complete. If we don't start now, we're never going to be ready.

HAFNER: Norfolk's floodwall project is just one of many the Army Corps proposed after Hurricane Sandy tore through the East Coast in 2012. Michelle Hamor is with the Corps' Norfolk District. She says the agency's focus isn't to stop all flooding - it's to prevent the kind of severe damage that Sandy caused, as calculated in dollars.

MICHELLE HAMOR: The difference between what would have been flooded and what is now not flooded is what we call benefits. It's the damage reduced by the measures that are implemented.

HAFNER: In other words, the more money a project could save from storm damage, the more it's worth doing. But some residents worry the Norfolk project won't even protect them from major storms. In the Army Corps' original plan, the floodwall did not reach several majority-Black and lower-income neighborhoods. That includes Kim Sudderth's home in Berkeley. She says these communities were historically discriminated against, and now it feels like history is repeating itself.

SUDDERTH: It struck me, like, oh, my God, it's happening again. And this time it's happening to me. It's 2023 (laughter), and it's still happening.

HAFNER: Sudderth sits on the city's planning commission. She and other residents pushed back, and Norfolk and the Army Corps now say they're trying to change their plans. But this problem isn't unique to Norfolk. Rob Young with Western Carolina University studies how coastal communities are dealing with climate change. He says the way the Army Corps approaches these projects is a big problem. Their formula for deciding what to protect is largely based on property values.

ROB YOUNG: If your real estate is not worth a lot of money, then the Corps can't protect you. It's as if the only thing we value as Americans when we're spending federal money is value.

HAFNER: That approach can also steer the Corps toward a focus on big disasters. Instead, Young says officials should step back and consider all the climate impacts, including things like everyday flooding. Work on the floodwall project could start as early as next year and will take at least a decade to finish.

For NPR News, I'm Katherine Hafner in Norfolk.

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