RelyEx Solutions

Drayage Brokersin Louisville, KY

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Because a drayage load can mean a few different things, confusion among carriers is common. Many carriers link drayage with going into a port, but that isn't always true. While all drayage loads typically originate from a port of entry, there are often several legs of a drayage journey before a container turns up at its final stop. Legs of a drayage load may include:

Why Are Drayage Companies in Louisville, KY So Important?

You may be thinking, what's so important about drayage? It's such a small step in the container storage transport process. In reality, it's an integral piece needed in the logistics industry and a crucial part of U.S. supply chain management.

To truly understand the importance of drayage, let's use flowers as an example. Most cut flower shipments enter the market from areas in South America until they end up at Dutch auction houses. Once there, wholesalers purchase flowers in bulk and send those products to retail outlets worldwide. Because flowers are perishable, they typically need to be refrigerated and are often shipped in reefer containers. These refrigerated vessels must maintain a certain temp to prevent loss.

Drayage companies like RelyEx allow flower shippers to send their products from Argentinian ports to airports in the Netherlands with peace of mind because their products are protected. The only way to accomplish this feat is with the help of swift, meticulous port drayage services. Drayage companies allow flower shippers to send their products from Argentinian ports to airports in the Netherlands with peace of mind, because their products are protected. The only way to accomplish this feat is with the help of swift, meticulous port drayage services.

If port drayage is compromised, it can cause delays and even fines. You know the packages you get delivered to your front door from apps like Amazon? Without drayage and drayage brokers, one or two-day shipping times wouldn't even be possible.

As a multi-billion-dollar industry in the U.S. alone, it seems like drayage shipping issues shouldn't exist. But the fact is inefficiencies and congestion are still major problems at ports. Whether it's a lack of carriers, absent chassis, or overburdened terminals, delays lead to missed deadlines, lost revenue, and worse.

But anytime challenges exist, so too do innovative solutions.

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RelyEx Solves Problems

At RelyEx, we like to consider ourselves problem solvers. The nature of the container drayage industry presents new challenges every day, but we're firm believers that there's a solution to every hurdle we encounter. And while some drayage businesses implement a reactive approach, RelyEx customers choose us for our proactive mindset. We take pride in solving your company's drayage challenges to help you avoid frustrating fees, missed expectations, and delayed shipments. We strive to make every transaction successful and streamlined by partnering with shippers who prioritize transparent, prompt, and accurate communication.

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RelyEx Has a Unique Vantage Point

RelyEx approaches your business from the customer's perspective - a unique approach that helps us provide high-quality, effective drayage services. We've been in the customers' shoes, know their pain points, and because of that, provide first-hand solutions to stressful supply chain issues. With over 30 years of collective knowledge, our team excels in:

  • Inventory Management
  • Logistics
  • Purchasing
  • Finance

Our varied, high-level drayage shipping experience helps us achieve our overarching goal: expertly managing your freight movement needs. That way, you can direct your time and focus on growing the core aspects of your business while we handle the heavy lifting. Throw in proactive planning to avoid bottleneck situations and strong communication for transparent customer relations, and you can see why so many companies trust RelyEx.

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RelyEx Nurtures Strong Carrier Relationships

When it comes to shipping logistics, it only takes one mistake by a mediocre worker to disrupt your business. That's why, at RelyEx, we pride ourselves on forming and nurturing relationships with carriers who match our standards of care. Our founding partner started his career transporting freight for companies as an on-demand carrier. He uses that knowledge to maximize the resources of our carriers so that our customer's expectations aren't just met - they're exceeded.

Based in the port city of Louisville, RelyEx has a keen understanding of the challenges of managing the inbound and outbound flow of containers. Our team of container drayage experts provides your business with unique solutions to nuanced shipping problems, minimizing demurrage and ensuring the successful delivery of your freight.

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Customers choose RelyEx because:

  • We are a reliable drayage logistics partner that manages your freight from beginning to end
  • We have a rare industry vantage point with 30+ years of client-side experience
  • We foster and fortify the strongest vendor relations
  • We take a proactive approach to problem-solving, not a reactive approach
Let us know how we can help.
phone-number843-885-3082
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Your Drayage Shipments Managed from Start to Finish

Some drayage brokers don't care how customers feel about their service as long as they sign a contract and get paid. As a solutions-oriented team, RelyEx takes the opposite approach. We're motivated by the opportunity to overachieve for our customers and to provide them with the best logistics experience possible. With professional experience as carriers and shippers ourselves, we know the roadblocks and challenges you're facing. We excel at mapping out the best plans of action to solve those problems. But that's just the start.

Our tracking experts monitor and manage every aspect of your drayage shipment from booking to delivery, 24/7. Once booked, we look for the availability of your containers hourly once they're at port. When they arrive, our team acts quickly to access your storage containers when they're available.

Plus, RelyEx ensures your company's requirements are met by the carrier during loading and delivery and provide necessary documentation as fast as possible. With real-time tracking updates and access to our customer service professionals, your team has complete visibility throughout the shipping process.

We Source Top-Notch Operators at the Best Prices

Over the years, RelyEx has built a strong network of drayage carriers, transloading locations, and container storage spaces to provide you with the best possible options to match your drayage service needs. We know that searching for quality service presents an added layer of complexity and stress to our customers. That's why we work hard to take that off your plate by connecting you with our reliable shipping partners.

With a background moving freight as an on-demand carrier, our founding partner understands how to maximize the resources and equipment of our carriers to match your needs.

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We Make Transparent, Timely Communication a Priority

Like other industries, the global logistics space is complex. Mistakes will be made, and problems will happen. With those truths in mind, RelyEx has built its reputation as problem solvers. Unlike other drayage companies, we don't shy away from this industry's complexities because we take pride in solving problems. Even better, we aim to do what's needed to avoid those problems altogether.

As your logistics partner, we will provide your company with accurate, transparent, and prompt communication. If there are unexpected issues, we'll notify you immediately and will provide several options to remedy the problem. We even offer custom reporting for large clients who need at-the-moment updates and quick access to shipment documentation.

We Have Robust Project Management Experience

Why let the unpredictability of your industry dictate your success? With a background working in manufacturing, our founders are familiar with the demands of managing production schedules and sales orders. That experience makes it abundantly clear to us that every business and industry is different. If you struggle with seasonal surges or other factors, our team supports your business with a mapped-out plan and schedule, so you stay ahead of the game.

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Paperwork Errors

Typically, shippers need four specific documents to clear shipments through customs: A Bill of Lading (or BOL), a commercial invoice, a packing list, and an arrival notice. Seasoned drayage brokers like RelyEx are used to preparing these documents, but new shippers tend to miss this step due to inexperience.

Payment Delays

If a shipper only pays for part of their shipment, a vessel operator may refuse to release their freight until their bill is fully paid. Payment delays lead to cargo detention at the port of entry, which triggers demurrage charges.

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Documents Received Too Late

Paperwork is needed when you're shipping goods with a drayage company. When documents like the Certificate of Origin or Bill of Lading arrive at their destination late, you can expect demurrage fees. RelyEx avoids this situation entirely by being proactive when submitting paperwork.

Additional causes for demurrage fees can include:

  • Damaged Container Storage
  • Custom Released Containers
  • Storage Containers Are Too Heavy

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RelyEx:

The Supply Chain Partner You Can Count On

At RelyEx, we know first-hand how stressful supply chain problems can be for business owners. Though drayage shipping might seem minor on the surface, it affects every stage of your shipping process. And when inevitable hurdles manifest, RelyEx propels you over the proverbial roadblocks with a proactive mindset and a passion for challenging projects. We believe that all problems have a solution, and our unique vantage point allows us to provide first-hand solutions to customers in a wide array of industries.

When it comes to your business, don't settle for anything less than RelyEx. Contact our office today to learn more about how we make your shipping experience streamlined and stress-free.

phone-number843-885-3082

Latest News in Louisville, KY

The C.L. Brown Show: Kenny Payne, Luke Hancock and Mike James on Louisville basketball

This week's episode of The C.L. Brown Show features conversations with Louisville men's basketball coach Kenny Payne, ...

This week's episode of The C.L. Brown Show features conversations with Louisville men's basketball coach Kenny Payne, guard Mike James and former player Luke Hancock, who is now an ACC Network college basketball analyst.

Payne explains why he's OK with being reminded of last year's 4-28 record and how Kentucky coach John Calipari supported him during the rough season.

James shares how he began following U of L as a kid after watching the 2013 national championship game and why it was a surreal experience when he finally met Peyton Siva in person.

While Hancock believes this season will be the first where Payne can really rebuild the program, he notes how hard it will be to keep fans patient.

Programming note: These conversations took place before U of L lost to Kentucky Wesleyan in exhibition play on Monday night.

A new episode of this podcast, hosted by Courier Journal sports columnist C.L. Brown, posts each Wednesday. You can listen to The C.L. Brown Show on Apple Podcasts, Spotify, Google Podcast, Audible, CastBox and iHeartRadio, among others.

More from C.L. Brown

Reach sports columnist C.L. Brown at clbrown1@gannett.com, follow him on X at @CLBrownHoops and subscribe to his newsletter atprofile.courier-journal.com/newsletters/cl-browns-latest to make sure you never miss one of his columns.

Sowells has another 'great' visit with with hometown Cardinals

Series: A look at Louisville vs. Virginia TechLouisville will host Virginia Tech on Saturday at 3:30 p.m.Jody Demling12 hrsIt's the ninth meeting of all time between the University of Louisville and Virginia Tech. The two teams will meet on Saturday at 3:30 p.m. in L&N Stadium,The Hokies lead the overall series 6-2, winning two in a row against the Cardinals.The two teams played six times between 1979 and 1992 but h...

Series: A look at Louisville vs. Virginia Tech

Louisville will host Virginia Tech on Saturday at 3:30 p.m.

Jody Demling12 hrs

It's the ninth meeting of all time between the University of Louisville and Virginia Tech. The two teams will meet on Saturday at 3:30 p.m. in L&N Stadium,

The Hokies lead the overall series 6-2, winning two in a row against the Cardinals.

The two teams played six times between 1979 and 1992 but have played just three times since then, including in the 2006 Gator Bowl. U of L and Virginia Tech have met just one time since the Cardinals joined the ACC back in 2014 and that game was in 2020.

Virginia Tech is still the only place where Louisville has not played a road game while a member of the ACC. The Cardinals will visit Blacksburg, Va., in 2025.

But for this weekend, it's a home game for the Cardinals.

The last meeting between the two schools was a 42-35 win by the Hokies in Louisville during the COVID-19 season of 2020. Hendon Hooker was 10-for-10 passing and ran for three touchdowns while running back Kahlil Herbert ran for 147 yards and two TDs in a game that had over 1,000 yards of total offense.

Louisville amassed 548 yards of total offense but lost the game. Javian Hawkins ran 17 times for 129 yards and one TD to lead U of L.

The meeting prior to 2020 was in the Gator Bowl where the Hokies won 35-24.

Louisville jumped out to a 14-3 lead on touchdown passes from Hunter Cantwell to Mario Urrutia and Josh Tinch and added an Art Carmody field goal late in the half to take a 17-10 lead over the Hokies heading into halftime.

Cantwell, who played for Brian Brohm because he was out with a knee injury, ended up throwing for 216 yards and three TDs and was named U of L's MVP of the game. But he was sacked three times and suffered several late hits. But the Hokies scored the final 22 points of the game to grab the victory.

The game was memorable for several unusual reasons, including Virginia Tech quarterback Marcus Vick stepping on Elvis Dumervil.

Virginia Tech won the first three meetings in the series, including 15-14 in 1979 and 31-0 in 1983. After the Hokies won again in 1985, Louisville claimed the first win in the series with a 13-3 decision in 1988. Virginia Tech won in 1991 but Louisville won 21-17 in Louisville during the 1992 season.

In that '92 game, the last time that Louisville beat the Hokies, current U of L coach Jeff Brohm ran for two TDs in the fourth quarter and completed a two-point conversion pass to his brother, Greg, to lift the Cardinals in the comeback.

Virginia Tech vs. Louisville series

Series Record: Virginia Tech leads 6-2

at Louisville: Tied 2-2

at L&N Stadium: Virginia Tech leads 1-0

Last Louisville Win:1992 (21-17)

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Kentuckians participate in early voting | 'Everybody should come out and vote'

Lines were steady at two polling locations in Louisville for the first day of early voting in the 2023 general election.LOUISVILLE, Ky. — The early morning sun rose over the Kentucky Center for African American Heritage on the first day of early voting.Retired veteran Vic...

Lines were steady at two polling locations in Louisville for the first day of early voting in the 2023 general election.

LOUISVILLE, Ky. — The early morning sun rose over the Kentucky Center for African American Heritage on the first day of early voting.

Retired veteran Vickie Spearman cast her ballot a few minutes after Kentucky Secretary of State Michael Adams. When it comes to who we put in office, she said, "nobody should be sitting back, wondering, 'Oh I'm not voting today cause I don't care who's running in office.' It doesn't work like that. Everybody should come out and vote."

Louisville's NAACP branch planned a 'votercade' with the Transformative Justice Coalition meant to encourage young people to vote and bring them to the polls.

Two buses went through Louisville communities, like the Park duValle neighborhood, after Daryl D. Jones, the board chair for the coalition, gave a speech at the NAACP branch building.

"We are going out into the communities. John Lewis is going into the communities. The hoopbus is going into the communities, to encourage everybody to come on out and vote," Jones said. "That's what this is about. That's why we're here."

Credit: Ian Hardwitt, WHAS11

State law requires polls to open Thursday through Saturday. In Jefferson County, they're open from 8 a.m. to 6 p.m. at ten different locations throughout the city. This is the first time Kentuckians can vote for governor before Election Day.

Erran Huber, an official with the Jefferson County Clerk's Office, passed out 'I Voted' wristbands and helped a few ballots slide into the machine.

"This is the chance that the people get to say 'yes or no.' This is the way that people get to determine what they want moving forward. And that excites me more than anything," Huber said.

From 11 a.m. to 1 p.m., the Bowman Field polls saw a lunch rush with the line stretched out the door. Voter Melanie Ahr was patient and thanked election officials for the process. Although retired, she's grateful people have the opportunity to early vote now. When she was a nurse, she couldn't find the time to go on Election Day.

"If you have a load of patients, who's gonna cover those while you're gone? You can't do that. I never could vote when I worked my twelve hour shifts. That's why I think it's so important to have early voting," Ahr said.

Credit: Ian Hardwitt, WHAS

Huber predicted a similar turnout to the 2019 election — 48%. He encourages people to take advantage of the new early voting opportunity.

"If the people want to keep it, they need to use it," he said.

With less than half of the county's voters expected to show, the only sure way to bring the number up is to come yourself.

Make it easy to keep up-to-date with more stories like this. Download the WHAS11 News app now. For Apple or Android users.

Barista completes big challenge upselling milk to customers

LOUISVILLE, Ky. — Heine Brothers Coffee in Louisville is celebrating one passionate barista at its Clifton shop.What You Need To Know Adam Hill might be the Louisville coffee chain’s best salesperson, however, he’s usually not pitching coffee. Rather, convinced more than 1,000 customers that what they actually want is an ice-cold cup of milk.Hill works to brighten every customer’s day, and hundreds of times, he’s done that with his favorite drink.“I’ve be...

LOUISVILLE, Ky. — Heine Brothers Coffee in Louisville is celebrating one passionate barista at its Clifton shop.

What You Need To Know

Adam Hill might be the Louisville coffee chain’s best salesperson, however, he’s usually not pitching coffee. Rather, convinced more than 1,000 customers that what they actually want is an ice-cold cup of milk.

Hill works to brighten every customer’s day, and hundreds of times, he’s done that with his favorite drink.

“I’ve been in love with it ever since I was a kid,” Hill said of milk.

As an adult, Hill single-handedly kept milk sales high at several area coffee shops, including the one where he now works.

He eventually applied to be a barista at Heine Brothers since he spent so much time there and says the work baristas do is work they can be proud of.

However, once he was behind the counter, Hill noticed he was mostly just selling coffee, other drinks, and pastries.

“My coworkers, I asked them one time, like, ‘How many milks do we sell on a single day?’ And they were like, ‘Well, Adam, now that you work here, none.’ And I basically said, ‘I’ve got to change that,’” he smiled.

Hill began perfecting his pitch, asking customers after they order what they came in for, if they’d also like to buy a refreshing cup of milk. He encourages them it’s a great option and that the numbers speak for themselves, since he’s already sold so many cups.

Hill is a classic 2% milk guy himself, but doesn’t discriminate against dairy-free customers, offering oat, almond and soy options. He also learned he could sell more milk if he offered it, with flavoring usually reserved for coffee.

“I try to do it based on like, what they order,” he explained, detailing why he likes to take people’s coffee orders before making the milk pitch, “So if it’s oat milk, I’ll always pitch oat milk. If it’s almond, I’ll pitch almond. And, kind of like the flavoring, I’ll just kind of take a random guess sometimes and sometimes if I’m wrong, I’ll attempt a second time, and if the second time’s not the charm, I’ll just back off on the sale.”

Enough times, however, it worked. Hill was often selling 30 or more cups of day during the summer, eventually reaching his lofty goal of selling a thousand.

“I never thought something this funny would turn into something that was not a joke,” he smiled, saying he hopes his feat encourages others to go for a big goal.

His success is also a win for Heine Brothers. At $3 to $4 a cup, Hill has made the company thousands of extra dollars in milk sales alone.

As the weather gets colder, Hill is already scheming about how he’ll grow his sales skills further.

“Hot chocolate is basically chocolate milk that’s warm, and I think it would be a fun challenge,” he smiled.

JCPS expands school telehealth program; Here's what it means

LOUISVILLE, Ky. — Virtual healthcare will now be offered to students and staff at all 89 public elementary schools in Jefferson County Public Schools (JCPS) over the next two years.Norton Healthcare and JCPS are expanding their partnership to make this happen.According to a news release, the Norton eCare Telehealth program allows children to see a Norton Healthcare p...

LOUISVILLE, Ky. — Virtual healthcare will now be offered to students and staff at all 89 public elementary schools in Jefferson County Public Schools (JCPS) over the next two years.

Norton Healthcare and JCPS are expanding their partnership to make this happen.

According to a news release, the Norton eCare Telehealth program allows children to see a Norton Healthcare provider through a "secure video visit" from the school nurse's office. Working together, the school nurse and Norton Healthcare provider will use remote technology to treat students and staff for a variety of conditions.

Some conditions treated through a visit include cold, fever, rash, earache, pinkeye, and sore throat. In addition, the school nurse will be able to perform tests for strep throat, COVID-19, and the flu.

RELATED: Open enrollment for Affordable Care Act health plans starts today. Here's what experts suggest you do first.

Parents have the option to join the visit, but if they can't the provider will send an after-visit summary home with the child. Officials said the telehealth visit is billable through the parent’s insurance plan or covered similarly to an office visit. The needed medications will then be sent to the family's pharmacy of choice.

“The goal is to keep children healthy, in school and learning,” Rachel Alexander, DNP, APRN, manager of telehealth at Norton Healthcare, said. “Through the program, we can evaluate the child while at school and allow them to remain in class if possible.”

The program can also help connect families with primary and specialty care providers, which officials said could help reduce student absenteeism.

RELATED: COVID-19 treatments to enter the market with a hefty price tag

“This is a tremendous opportunity for JCPS students, families and staff to receive immediate access to health care from their school,” Eva Stone, DNP, APRN, manager of district health services at JCPS, said. “Now, when a student comes to the nurse’s office with a medical issue, parents and guardians no longer have to inconveniently leave work to check on their children or take them to a doctor.”

The Norton eCare School Telehealth program launched in 2019. The Norton Children’s Hospital Foundation grant is allowing the program to expand to 50 elementary schools during the 2023-2024 school year and the district’s remaining elementary schools during the 2024-2025 school year.

“Expanding access to care, especially for students, is our priority,” said Lynnie Meyer, R.N., Ed.D., FAHP, CFRE, senior vice president and chief development officer, Norton Healthcare. “We see this as an opportunity to improve that access, while supporting busy parents. The goal of our partnership with JCPS is to keep children healthy.”

If you would like to enroll your student in the telehealth program, please click here.

Make it easy to keep up-to-date with more stories like this. Download the WHAS11 News app now. For Apple or Android users.

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