ShipRelyEx: Reliable Shipping Solutions for Your Business Needs
Statistics from the US Department of Transportation show more than 700,000 registered motor carriers are traversing our highways and roads. These trucks, which can be packed with everything from bricks and stone to dog food and grocery items, keep thousands of American businesses afloat. For business owners shipping these products across the country, precise planning and high-level tracking are required. But with increasing rates and a wide range of delays to overcome, overseeing a shipment of LTL freight is easier said than done.
For overworked business owners, managing multiple shipments can seem impossible in today's freight landscape. But the reality is that many businesses rely on less-than-truckload shipments to keep their doors open. When these shipments are compromised, their business is too. But there's a viable solution: LTL freight brokers Near Me Raleigh, NC like RelyEx provide reliable solutions to common LTL shipment problems, eliminating the stress and worry of LTL shipping.
With more than 30 combined years of LTL experience and a solutions-oriented team, RelyEx is your go-to choice for streamlined, efficient LTL shipping services. To understand the true value of RelyEx's less-than-truckload shipping options, it helps to understand first what LTL shipping is and why it's used.
In the freight industry, LTL stands for "less-than-truckload." It is a widely-used method of transportation for smaller shipments that don't require the space of a full truckload. In an LTL shipment, several customers' loads are placed onto one truck, which helps reduce how much it costs to ship those products.
In fact, if your freight doesn't fill an entire trailer but weighs 150-15,000 lbs., LTL freight shipping Near Me Raleigh, NC, may be the most efficient, cost-conscious way to transport your products. That's because, in an LTL setup, you're only paying for the space your freight takes up. LTL shipping companies like RelyEx optimize LTL loads by choosing the most efficient routes at the best rates so your cargo gets to where it needs to go without any issues.
Business owners often choose LTL freight services in the following circumstances:
When it comes to LTL delivery options, there are a lot to choose from. But not every LTL broker is created equally. Some LTL companies do not have the tools or technology to track your shipments and optimize your routes. In worst-case scenarios, they may not be insured or reliable. If you're looking for an experienced LTL carrier that exceeds expectations with time-tested strategies and innovative technologies, look no further than RelyEx.
With more than two decades of experience in LTL operations, our team utilizes the power of GlobalTranz to compare rates across hundreds of approved carriers in the blink of an eye, while also providing the most cost-effective options for moving your freight. When you choose RelyEx for LTL shipping, you can leverage our expert team to handle your shipments. You can also manage the process yourself via GTZShip, which is Globaltranz's user-friendly management system. With GTZShip, you can access and compare LTL shipping rates, track your shipments, and manage your financials, all from one intuitive platform.
When it comes to LTL freight Near Me Raleigh, NC, clients trust their products with RelyEx for many reasons, including the following:
Because GTZShip keeps outsized freight available, it can negotiate the best LTL rates on your behalf. Our clients can access these extra-low rates in one of two ways:
Regardless of the option you choose, RelyEx's knowledgeable customer care reps will cover all of your LTL shipping options, so you can make an informed shipping and purchasing decision for your freight.
Yes, you read that right - in addition to giving you access to industry-leading rates, RelyEx's partnership with GTZShip gives you full management of your freight. We're talking about access to reporting, tracking, and much more. This extensive visibility is essentially a one-stop shop for everything related to the status of your freight.
Unlike some LTL shipping software, this system requires no contracts or signup fees, making it simple to provide quotes and book immediately when you're ready. Whether you use GTZShip directly or rely on our team to book your freight, your company will always have access to this free technology.
While it's true that RelyEx provides customers with the best rates and technology in the LTL industry, we go above and beyond the normal call of duty. Why? Because we strive to treat your shipment as if it's our most important one. Put simply, we put a lot of time and effort into making sure we do things right the first time around. Our fierce commitment to the customer and to quality protects not only your reputation, but your bottom line by preventing lost customers and sales.
RelyEx excels at LTL shipping because we are:
From dedicated LTL solutions to transactional relationships, RelyEx is here to help. Unlike other LTL companies, we get the job done right with customer-focused service, industry expertise, and Globaltranz's industry-leading Transportation Management System.
Our dedicated team of LTL specialists provides you with the best freight visibility available, whether you need a few shipments a week or you need hundreds. In order to do so, we communicate with carriers throughout the entire shipping process, so you know your items are delivered on time. Though rare, if we spot an issue, we'll provide you with an alternative solution immediately.
Plus, if you have large quantities that need to be shipped, our team is happy to provide you with customized reporting for free. That way, you can access at-the-moment updates and important shipment documentation with a few clicks or taps.
When your freight is too light for full truckloads but too heavy for basic parcel carriers like UPS, LTL shipping is a great option to consider. When you use an LTL shipping company like RelyEx, you get even more value. We've been over some of the basics associated with LTL freight shipping - now let's touch on some of the biggest benefits of using a company to handle logistics from start to finish.
One of the most common reasons clients use LTL services is because they're able to save money. LTL shipping is much less expensive than the alternative, which is to hire a private driver and truck. When you go in on LTL services with other shippers, you can have your products delivered at a fraction of the cost of going private. In this setup, you pay for space you use, not the space you don't use, which is common in full truckload freight shipping.
As an added benefit, relying on an LTL freight company like RelyEx can lower your warehouse costs since more shipments can be sent at a time. That means you don't have to wait weeks or even months for a trailer to fill up.
When you use a parcel carrier like FedEx, you can only ship up to 150 pounds at a time. That means you'd have to break down your shipment into separate boxes in order to ship. With LTL freight shipping, your packages can be palletized and shrink-wrapped so they're shipped in a single load.
At RelyEx, our team knows how important your shipment is, whether you're sending thousands of pounds of products or a single pallet. That's why we ensure your products are packaged correctly and have security protocols baked into every service we offer. Plus, by keeping your freight together, we decrease the chance of damaging your cargo, which pleases your clients and boosts your customers' satisfaction.
The magic of LTL shipping lies in the fact that we fill fewer trailers with more freight. Doing so reduces global emissions and makes the process much quicker. Imagine using a semi-truck to haul products that only fill a quarter of the trailer. It would waste money, time, and space that could be used for other products. With LTL shipping, you're protecting the environment and reducing the number of partially-filled trucks on the road. This, in turn, saves you money and makes you an eco-friendly company - something you can use as a selling point for your business.
LTL providers like RelyEx use advanced logistics technology to ensure your cargo arrives on time and without damage. By investing in technology like GlobalTranz, we save our clients from doing so themselves. With GlobalTranz, our clients gain access to robust tracking options like real-time freight locations, so you can monitor your shipment's progress. With GlobalTranz, you get more than just a way to book your LTL cargo â you benefit from our qualified network of carriers, expert logistics support, and leading technology features.
It's impossible to say exactly how much your LTL shipping may cost because the NMFC, or National Motor Freight Classification, determines those prices. Using this standard, pricing is dictated for commodities moving in intrastate, interstate, and foreign commerce. Items are grouped into 18 different classes, based on four characteristics:
If you're shipping a product that is more likely to be damaged, stolen, or cause damage to other items, it may affect LTL shipment pricing.
Does your product require specific care or handling instructions? If so, you can probably expect higher prices.
This factor accounts for how much space your item occupies in relation to its weight or the weight per cubic foot for each piece of freight you are shipping.
How easy is it to load and transport your commodity? Can it be loaded and transported with other items?
When combined, these characteristics are used to establish an NMFC code for your LTL cargo. These codes are crucial, as they help your LTL carrier understand the challenges of shipping your products. If the item you need to ship has a high NMFC code, it's because it's more difficult to transport, which usually means it's more expensive to ship.
Depending on where and how often you ship LTL freight, your broker may choose a regional or national LTL carrier. Regional carriers often service a group of states within a region. National carriers have a larger footprint and can often eliminate the need to use several carriers for your shipments. RelyEx has the infrastructure and strategies for all of your LTL shipping - contact our office today to learn more about your options.
Though regional and national carriers are different, they often use similar models for shipping. Two of the most popular types of shipping methods include hub and spoke distribution and LTL consolidation.
In this traditional model, your shipments go through a network of warehouses, terminals, and hub facilities where your products are grouped with other shipments. Your freight then travels to local "spokes" (or terminals), where they are delivered. If you need to ship freight over short distances, this model may be a good choice to consider.
Some common benefits of the hub and spoke model include:
LTL consolidated shipping is a model where LTL carriers bring several shipments from different shippers to a final destination. Instead of using hubs and spokes along the shipping route to bundle freight and move cargo, LTL consolidation works by taking multiple shipments and turning them into a single truckload. This truck then makes multiple stops, where your products are delivered.
Some of the most common benefits of LTL consolidation include:
At RelyEx, our goal is to expertly manage the movement of your freight so you can focus on your core business. With more than 20 years of combined experience with LTL freight shipping Near Me Raleigh, NC, our team can select the most efficient and cost-effective model for your needs. That way, you can accomplish your day-to-day tasks while we handle the heavy lifting and any logistical challenges.
At RelyEx, we believe that trustworthy, comprehensive, and streamlined LTL shipping options are better for your business. And for us, what's better for your business is better for ours. That's why, when it comes to LTL shipping, we work tirelessly to ensure every aspect of your freight experience is embedded excellence. We take this unique approach because our management were once customers like you. They were people who, for one reason or another, had to deal with frustrating and often unsolved shipping and logistics challenges. Today, we take pride in solving those challenges and only partner with carriers who match our high standards.
If you're looking for an LTL company Near Me Raleigh, NC that prioritizes customer service, strong communication, and proactive thinking, we're here to help you avoid delayed shipments and missed expectations.
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One of the best barbecue spots in the South is expanding to Raleigh with a new restaurant.Lewis Barbecue, a revered Texas-style joint with locations in Charleston and Greenville, SC, will open a new restaurant in the Salvage Yard of Raleigh Iron Works.“We are honored to bring our authentic Central Texas-style barbecue to Raleigh and join such a vibrant community at Salvage Yard,” said John Lewis, founder and pitmaster of Lewis Barbecue. “ A truly special space, Salvage Yard reflects our love for craftsm...
One of the best barbecue spots in the South is expanding to Raleigh with a new restaurant.
Lewis Barbecue, a revered Texas-style joint with locations in Charleston and Greenville, SC, will open a new restaurant in the Salvage Yard of Raleigh Iron Works.
“We are honored to bring our authentic Central Texas-style barbecue to Raleigh and join such a vibrant community at Salvage Yard,” said John Lewis, founder and pitmaster of Lewis Barbecue. “ A truly special space, Salvage Yard reflects our love for craftsmanship and connection to the community, and we look forward to serving up great food and fun times.”
The new Lewis Barbecue will be more than 8,000 square feet in size, with a separate 1,625 square foot smokehouse.
Before moving to Charleston a decade ago, John Lewis helped establish two of the biggest new school names in Texas Barbecue, helping out in the early days of Franklin and then La Barbecue, where he was a co-founder.
The arrival of Lewis means yet another Michelin Recommended barbecue spot will be in the Triangle, joining Prime Barbecue, Sam Jones BBQ, Dampf Good BBQ and The Pit as recent honorees.
Raleigh Iron Works and the Salvage Yard continue to flex their culinary might, emerging as one of the Triangle’s most foodie-centric developments.
“The arrival of Lewis Barbecue at Salvage Yard reinforces our vision for this district as Raleigh’s next great destination for food and entertainment as we continue to grow an impressive tenant roster,” said Wendy Nabors, director of commercial leasing, Grubb Ventures in a release. “Lewis Barbecue brings an unmatched level of culinary credibility and character to the lineup, we couldn’t be more excited to welcome them.”
The new Lewis Barbecue is expected to open in 2026. An Atlanta location is expected to open this December.
MICHELIN Guide Bib Gourmand Award winning Texas-Style barbecue concept expands to North CarolinaRALEIGH, N.C., Nov. 5, 2025 /PRNewswire/ -- Lewis Barbecue, the acclaimed Texas-style barbecue restaurant known for its legendary brisket and smokehouse craft, will bring its celebrated menu and signature hospitality to the heart of the Raleigh Iron Works district at Salvage Yard. Founded by pitmaster John Lewis, the concept has earned national recognition and recently earned a coveted Bib Gourmand Award from the MIC...
MICHELIN Guide Bib Gourmand Award winning Texas-Style barbecue concept expands to North Carolina
RALEIGH, N.C., Nov. 5, 2025 /PRNewswire/ -- Lewis Barbecue, the acclaimed Texas-style barbecue restaurant known for its legendary brisket and smokehouse craft, will bring its celebrated menu and signature hospitality to the heart of the Raleigh Iron Works district at Salvage Yard.
Founded by pitmaster John Lewis, the concept has earned national recognition and recently earned a coveted Bib Gourmand Award from the MICHELIN Guide for its commitment to quality, flavor, and authenticity. At Salvage Yard, the highly anticipated adaptive reuse project from Grubb Ventures, Lewis Barbecue will occupy 8,276 SF and will feature a 1,625 SF commercial smokehouse on the exterior of the property, allowing the concept to offer guests its iconic slow-smoked meats and classic Southern sides that have made it a destination in Charleston and Greenville and soon in Atlanta, while embracing the vibrant, industrial character of the district.
"We are honored to bring our authentic Central Texas-style barbecue to Raleigh and join such a vibrant community at Salvage Yard," said John Lewis, founder and pitmaster of Lewis Barbecue. " A truly special space, Salvage Yard reflects our love for craftsmanship and connection to the community, and we look forward to serving up great food and fun times."
The addition of Lewis Barbecue strengthens Salvage Yard and Raleigh Iron Work's growing reputation as a regional hub for food, music, fitness, and social experiences. The project's dynamic mix of tenants highlights its mission to create a space where local culture and regional and national concepts intersect.
"The arrival of Lewis Barbecue at Salvage Yard reinforces our vision for this district as Raleigh's next great destination for food and entertainment as we continue to grow an impressive tenant roster," said Wendy Nabors, director of commercial leasing, Grubb Ventures. "Lewis Barbecue brings an unmatched level of culinary credibility and character to the lineup, we couldn't be more excited to welcome them."
Lewis Barbecue will join NOCO Brewery from the Bond Brothers, Triangle Rock Club, Cannonball Music Hall, Peach Lab, Mami Nora's and Tilden's Car Care in the Salvage Yard lineup.
Visit raleighironworks.com to explore the full roster of tenants within the Raleigh Iron Works District, and follow @raleighironworks on Instagram to stay up to date on upcoming announcements, events, and openings.
Downloadable images available here.
About Salvage Yard Part of Grubb Ventures' Raleigh Iron Works development, Salvage Yard consists of three comprehensively reimagined warehouses totaling 100,000 square feet. Features of this adaptive reuse project, including open-air entries, exposed trusses, and expansive landscaped outdoor areas, create the ideal environment for a vibrant retail, dining, and entertainment destination. Tenants include Triangle Rock Club's Raleigh Campus, Bond Brothers newest concept, NOCO, Cannonball Music Hall, Tilden's Car Care and lower body fitness studio, Peach Lab.
About Lewis Barbecue Founded by pitmaster John Lewis, Lewis Barbecue brings authentic Texas-style barbecue to the Carolinas with locations in Charleston and Greenville, SC as well as Atlanta for a December 2025 opening. Known for its legendary brisket, housemade sausage, and signature smokers designed and welded by Lewis himself, the restaurant has earned national acclaim from Southern Living, Garden & Gun, and Condé Nast Traveler. With a cult following built on craftsmanship, early mornings at the pit, and a dedication to perfecting every cut, Lewis Barbecue continues to celebrate the art and spirit of true Texas barbecue—now coming soon to Raleigh's Salvage Yard.
About Grubb Ventures Founded in 2002 by Gordon Grubb, Grubb Ventures focuses on the development and repurpose of infill locations in the Research Triangle Region of North Carolina. With a 30-year track record and a mission to "rethink, rebuild, and renew," Grubb Ventures capitalizes on the potential for improved land uses and density closer to the city's core, as opposed to the sprawling development in the suburbs. Using in-depth local knowledge and contacts, the company has acquired, developed, or repositioned, a substantial portfolio of properties around the Raleigh MSA, with a total value over $1 Billion. For more information, visit www.grubbventures.com.
Media Contacts: Kate Lowery, 512. 657.0925 404432@email4pr.com
Cathy Cochran-Lewis, 512.627.5599 404432@email4pr.com
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Western Governors University is a fully accredited online university, and the largest in the country, with more than 180,000 enrolled students as of fall 2023. The school has locations across the country and is opening up a new Southeast hub in Raleigh to support operations on the coast.Ben Coulter, Southeast regional director and chancellor of WGU in North Carolina, said that although WGU is a four-year university that grants bachelor’s and master’s degrees, he doesn’t feel a sense of competition with similar...
Western Governors University is a fully accredited online university, and the largest in the country, with more than 180,000 enrolled students as of fall 2023. The school has locations across the country and is opening up a new Southeast hub in Raleigh to support operations on the coast.
Ben Coulter, Southeast regional director and chancellor of WGU in North Carolina, said that although WGU is a four-year university that grants bachelor’s and master’s degrees, he doesn’t feel a sense of competition with similar colleges like NC State. Coulter said he felt the schools serve unique niches of the student population.
“We have a very unique focus on underserved and underrepresented populations. Our curricular structure and our academic program structure is uniquely different,” Coulter said.
WGU offers degrees and certificates in business, information technology, cybersecurity, nursing and education. Coulter said their programs are intended to produce students who are workforce-ready, which fits the needs of their students, a majority of whom are over the age of 25.
WGU already has offices in Phoenix and Austin alongside its headquarters in Salt Lake City. The new hub in Raleigh is being opened to provide a center for East Coast operations. Raleigh is an attractive location because of its proximity to so many large universities, a central airport and a generally centralized location on the East Coast.
The new Raleigh office will house educational support, technology support, product development, procurement services and other noneducational programs. The current plan will see about 300 positions being housed in the office.
“A lot of our jobs that will be at this new Raleigh Eastern Hub office will be technology-related, and there’s a very deep talent pool within the research triangle and Raleigh for us to hire out of,” Coulter said.
Coulter said WGU will feed its resources back into the area with graduates trained in fields like cybersecurity and IT, the programs with the highest enrollment in North Carolina.
“Our graduates can jump right to work, and have a lot of opportunities to not only better themselves and their careers, but to fill in high need areas within our state,” Coulter said.
WGU is formally affiliated with North Carolina as of 2017, as are 13 other states across the country. The affiliation granted them one-time funding from the General Assembly and a promise to maintain a close relationship with the state. Coulter said they are aiming to contribute to the state and fill fields struggling to hire, like cybersecurity, teaching and nursing.
“Having a state affiliate here only anchors us,” Coulter said. “Kind of like having the flag planted in North Carolina for our university, and to have as many partnerships as we can with other institutions.”
WGU partners with local community colleges to offer students opportunities to transfer into four-year programs with as many credits as possible. This allows students with associate’s degrees the ability to continue school, no matter where their location or their ability to go to school full-time.
“Community colleges are very much about nurturing students locally, and we totally understand that,” Coulter said. “We have the same model of nurturing them, looking out for their best interests and supporting them, whatever walk of life they’re at that point.”
Coulter, who worked at Western Carolina University for 10 years, said their partnerships are usually introduced to fill a blind spot in a university’s curriculum. With the plethora of educational opportunities in North Carolina, there may not be a need for a direct partnership with public universities like NC State.
Awfeed Isho, a WGU graduate working in cybersecurity in Idaho, earned his M.S. in cybersecurity and information assurance in 2022. He decided to try WGU because there were no cybersecurity programs at his local universities. Isho had concerns about the lack of structure in online school, but he found the flexibility worked very well for him.
“It builds inside you that mentally of ownership, some sort of responsibility, because now you are required to finish something and no one is telling you how to do it, when to do it and it’s completely up to you,” Isho said.
Isho finished the program in nine months, debt-free. As an alumnus, he has found that employers respect WGU graduates as goal-oriented and independent workers.
A vital part of WGU’s model is its student mentors, who serve as the main liaison between the university and students. They serve as advisors to help students achieve their long-term goals in the most effective way possible.
Shannon DeBruhl is a program mentor in the Leavitt School of Health at WGU. As a registered nurse, she helps students through the curriculum in whatever way they need, whether it be emotional support or scheduling.
DeBruhl said that most of her students are actively working in healthcare. For many nurses, higher degrees are not accessible because of the time their jobs require.
“I even have travel nurses, so they are only somewhere for six to eight weeks in the hospital. Can you imagine them trying to attend a local university?,” DeBruhl said. “Online is the only option for a large percentage of my students.”
Overall, the structure of WGU lends itself to people who may not typically go through higher education: first-generation students, workers, adults, veterans and active duty military.
“We see a lot of students who may not have considered college an option,” Coulter said. “But all of a sudden, because it’s lower cost, it’s fully accredited or it’s more available, [they] can do it while working. Those are enablers that bring in the populations that may have been disenfranchised or weren’t considering college as an option.”
WGU is a nonprofit institution, similar to most public universities, including NC State. After university employees are paid, Coulter said all their revenue goes right back to students. In North Carolina alone, they’ve awarded $8 million in scholarships.
Coulter said their array of scholarships makes a huge difference for students from low-income backgrounds. With a flat tuition rate and rapid pace, WGU’s average annual bachelor’s tuition rates are 53% lower than the national average.
Coulter said it is a great privilege to be able to serve populations that are unrepresented in higher education. He said that their work can uplift individuals and their families by providing a generational model for success to those who might not have had one otherwise.
“It’s a unique mission that we have, and it’s one that gets me up early every day, and I’m ready to go in the spirit of collaboration and in the spirit of uplifting others,” Coulter said.
A former N.C. State head coach is headed to ESPN in a new broadcasting role, the network announced on Monday.Kevin Keatts, who coached the N.C. State men’s basketball program for eight seasons, is one of five new broadcasters making their debut for ESPN. He will be a studio analyst on ESPN and ACC Network this season, starting Friday when No. 19 Kansas travels to No. 25 North Carolina.He will work alongside Seth Greenberg, Tom Crean and Malcolm Huckaby, all of whom played or coached at an ACC institution during their care...
A former N.C. State head coach is headed to ESPN in a new broadcasting role, the network announced on Monday.
Kevin Keatts, who coached the N.C. State men’s basketball program for eight seasons, is one of five new broadcasters making their debut for ESPN. He will be a studio analyst on ESPN and ACC Network this season, starting Friday when No. 19 Kansas travels to No. 25 North Carolina.
He will work alongside Seth Greenberg, Tom Crean and Malcolm Huckaby, all of whom played or coached at an ACC institution during their careers. Greenberg was the head coach at Virginia Tech from 2003-12 and made three assistant coaching stops at ACC schools prior to his stint with the Hokies. Crean was an assistant at Pittsburgh and Huckaby played at Boston College.
Emeka Okafor, Dennis Scott, Miles Simon and Rodney Terry are joining Keatts as new ESPN contributors. Scott is a former Georgia Tech All-American and 1990 ACC Player of the Year.
In the offseason, Keatts traveled to various college basketball programs and provided evaluations.
N.C. State fired Keatts in March after the team finished 12-19 overall and failed to make the ACC Tournament. It finished 5-15 in league play and lost a program-record nine consecutive games.
A year prior, he helped guide the Wolfpack to its first ACC Championship title since 1987 and first Final Four appearance since 1983. The team won nine elimination games, including five games in five days during the conference tournament, as part of its run.
During his tenure, N.C. State went 151-113 and made three NCAA Tournament appearances. Keatts also dealt with the repercussions of NCAA violations committed by former coach Mark Gottfried, which included significant recruiting limitations, scholarship reduction and $5,000 fine.
Keatts came to N.C. State after three seasons at UNC-Wilmington, where he compiled a 72-28 overall record and went 41-13 in the then-Colonial Athletic Conference.
In the coming months, the North Carolina Supreme Court will decide whether a class-action lawsuit can move forward against Raleigh over water and sewer impact fees.Key issues for the court to resolve include whether NC General Statute 160D-106 applies only to the person who initially paid an improper fee and whether those who allege they paid the fee can be certified as a class.The court heard oral arguments Oct. 28 in the dispute between the City of Raleigh and developers who challenged the water and sewer impact fees charged ...
In the coming months, the North Carolina Supreme Court will decide whether a class-action lawsuit can move forward against Raleigh over water and sewer impact fees.
Key issues for the court to resolve include whether NC General Statute 160D-106 applies only to the person who initially paid an improper fee and whether those who allege they paid the fee can be certified as a class.
The court heard oral arguments Oct. 28 in the dispute between the City of Raleigh and developers who challenged the water and sewer impact fees charged between 2016 and 2018.
The developers, including Wardson Construction and Homequest Builders, originally sued the city in 2019 after being denied refunds for the fees. They sought class-action status, potentially representing up to 735 plaintiffs, and a $16 million award.
During oral arguments, Robin Tatum, former Raleigh city attorney and a partner at Fox Rothschild, represented the city. She argued the case does not meet the criteria for a class action.
“We know at least one person is going to get paid twice, and probably a lot more,” Tatum said. “That is just not a class action.”
Tatum emphasized that refunds should go only to those who actually suffered financial harm and the city’s intention for the money.
“The City of Raleigh has no desire to keep money it is not entitled to,” she stated. “However, under the class action statutes and [N.C.G.S § 160-D] 106, that does not mean you give it to whoever shows up and has carried some money to the city. You want to get it to all the people who have been improperly injured.”
Finally, Tatum argued that this is a public policy question, not one for the judiciary to decide.
“There should not be a decision that this basic language made this gigantic change to class action law, without anybody really knowing that they did it,” she said. “I think any change to this should be a legislative one.”
The key point of contention focused on the statutory language in N.C.G.S. 160D-106, which requires local governments to reimburse “the person who made the payment” when the government illegally charges a fee.
Tatum argued that the law should prioritize the party who ultimately bore the financial burden, using an analogy: The situation is like a co-worker ordering and delivering Uber Eats for lunch. The colleague pays for the meal, but someone else reimburses them, making the colleague just a vehicle for the payment.
Chief Justice Paul Newby pushed back on this analogy, questioning the different impact depending on whether the payment is viewed from the perspective of the restaurants or of the colleague.
“Let’s say it was pointed out by you or one of your colleagues that the person was actually charged too much; they were charged an illegal amount for what had been given,” Newby said. “Could you go to the restaurant and get the refund? Only the person who paid too much could go get the refund, correct?”
Representing the developers, Jim DeMay of Milberg argued that the statute’s plain language and legislative intent support a class action refund to the original payors.
“The legislature wants these fees to be refunded,” he said. “They don’t want the city to keep them, and a class action here furthers that intent.”
DeMay added that the statute provides a clear mechanism for refunding the fees.
“[The statute] ensures that the cities pay back illegal fees by providing a certain, identifiable refund recipient,” DeMay argued. “[The city’s] own expert says the fee is passed on each time the home is sold. So are you going to look at the second purchaser, third purchaser, fourth purchaser?”
“Here we have a known class of specific parties, the parties that are identified by the General Assembly in 160D-106 who paid the fees, have a common interest in having the fees refunded under the statute, and the trial court was manifestly correct in certifying the class in this case,” he concluded.
Justice Richard Dietz repeatedly focused on the statutory wording, asking Tatum why the ordinary meaning of “person who made the payment” should not govern. He reiterated the makeup of the court, saying there were several textualists, or those who focus on the plain meaning of words when legally interpreting cases.
“In [160-D] subsection 106, when it says that the refund of the fee goes to the person who made the payment, why wouldn’t we just take the ordinary meaning of that term, even if you passed the cost down the line to someone else?” Dietz said. “The person who actually is the one who shows up and says ‘here’s the money’ is the one who made the payment, and then these other people had it passed along to them.”
Justice Trey Allen questioned what the city would do if class certification were denied but the plaintiffs still prevailed.
“Suppose that we agree with you that there shouldn’t be class certification here, but the plaintiff prevails on the merits,” he said. “What steps then would you take with a judgment that these fees were unlawful? What steps would you then take to see that those fees were refunded to the proper individuals?”